QW Customer Support

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28 Aug 23:11

Hello Queen!Thank you so much for reaching out! To clarify, nutrition coaching is a separate paid subscription that needs to be added in order to access those videos. At times, you may have seen some content unlocked temporarily due to promotions or special events, which could explain why you were able to view them before. Please know that our customer service team always works hard to support every Queen as quickly as possible we never delay responses unless an issue requires extra review. Since this involves your personal account, kindly email us directly at info@queenwarriors.com so we can take a closer look and make sure everything is set up correctly for you.

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Hello Queen. Thank you for sharing your thoughts with us! Please know that every challenge, program, and class is created with so much care to keep things exciting, fresh, and motivating for this community. Challenges are simply an extra layer of accountability for those who want to level up, while your membership still gives you full access to an incredible variety of classes and replays. We’re always working hard behind the scenes to bring you the very best, and we’re so proud of the one-of-a-kind experience Queen Warriors delivers. Keep showing up for YOU that's where the real magic happens! For any account questions or support, reach out anytime at info@queenwarriors.com

28 Aug 14:39

Hello Queen! Thank you so much for reaching out with this! Coach Sammi’s videos are still available on the app.

From the screenshot you shared, it looks like you might be trying to search by the full workout title. Instead, try this:

Tap on the 🔍 search icon in your QW app

Select AUTHOR

Then choose Sammi and you’ll see her full library of workouts pop up 

If you run into any issues or need a little extra help navigating, please don’t hesitate to send us an email at info@queenwarriors.com and we’ll be happy to guide you through.

Hello Queen! Great question! This program is totally designed to be done right at home no gym required. All you need is your space, your energy, and your consistency, and you’ll be set up for success! If you ever need more guidance or support with your account, please don’t hesitate to reach out to us at info@queenwarriors.com

28 Aug 12:08

Hi Queen! We’re so excited to have you join the LYC – POWER Challenge! 🎉💪 Your energy and commitment are going to make this journey even more powerful. Make sure to keep an eye on your email and group updates for all the details on getting started.

Posted

28 Aug 12:02

📢 Announcement 📢

Hey Queens!

We’re excited to share that the LYC – POWER Challenge is now open for registration! ✨

This is a 4-week program focused on strength and consistency, with workouts you can do from home or the gym. You’ll also have access to community support, coaching from Fabiana, and simple tools to help you track your journey.

If you’d like more details or want to be part of it, click on the link below.

Join the Challenge Now

We can't wait to see you conquer this next challenge. We'll be cheering you on every step of the way.

Queen Warriors Team

7

Hello Queen! You can find Coach Fabi’s Amazon list right here: https://www.amazon.com/shop/fabiana_ferrarini 

Just a tip: This link is always included in the description section of every Live or Replay workout class, so you’ll have easy access whenever you need it.

If you need more help, please feel free to send us an email anytime at info@queenwarriors.com and we’ll gladly assist you! 

Hello Queen! Thank you for bringing this to our attention. Since this relates directly to your account access, the best next step is to send us an email at info@queenwarriors.com so our support team can take a proper look and see if anything needs to be fixed on your plan. We’ll be more than happy to help get this sorted for you so you can access everything you need!

25 Aug 22:42

Thank you so much for sharing this, Queen. What you’re feeling is something so many of us go through. After a long day, it’s natural for your body to crave rest, but the fact that you’re here asking for accountability already shows your determination to make a change. Remember, motivation doesn’t always come first action often brings the motivation. Even on tough days, just showing up for yourself, even if it’s a short workout or stretching, keeps you in the process and builds momentum. You’re absolutely not alone in this journey. Your strength, happiness, and energy will come back as you commit one step at a time, you’ve done it before, and you can absolutely do it again! And of course, if you need any guidance or help with your account, please don’t hesitate to reach out to us at info@queenwarriors.com. We’re always here to support you!

Reply

25 Aug 11:49

Hello Queen! Thank you so much for sharing this with us. What you’re feeling is more common than you think, and the most important part is that you’re here now and ready to take that first step. Motivation can come and go, but what really keeps you moving forward is committing to the process, even on the days you don’t feel like it. To help you get started in your QW app, the best place to begin is with the “Start Here” video in the Featured Events section. That will walk you through the basics and set you up with the right direction so you don’t feel lost. From there, just focus on showing up consistently, even if it’s just a little at a time, you’ll build momentum as you go. You’ve got this, Queen and remember, you’re never alone here. If you ever have more questions or need extra guidance, please don’t hesitate to email us at info@queenwarriors.com We’ll be more than happy to help you every step of the way!

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