QW Customer Support

Image for the badge Igniter.
Igniter earned for a 1-day streak!
Image for the badge Glow Getter.
Glow Getter earned for a 3-day streak!
Image for the badge Consistency Queen.
Consistency Queen earned for a 7-day streak!
Image for the badge Sweat Sister.
Sweat Sister earned for a 15-day streak!
Image for the badge Phoenix Queen.
Phoenix Queen earned for a 30-day streak!
Image for the badge Strength Builder.
Strength Builder earned for a 60-day streak!

16 Jul 09:59

Good morning Queen! You can find all the replay videos in the “Latest Replay” section of your QW app. Just open the app and scroll down slightly, it’ll be right there waiting for you!

To make it even easier, here’s the direct link:

👉 https://queenwarriors.tv/categories/category-pad1mepbv4e

If you need any additional help, feel free to email us at info@queenwarriors.com

16 Jul 06:58

Hey Queen! Great question- we love that you're planning ahead! To view the recommended live workouts, simply open your QW app and tap on “Calendar” at the bottom of your screen. There, you’ll see the full list of upcoming live classes scheduled for the week so you can plan accordingly. We also encourage you to explore the Programs section in your app, there are several structured workout plans that can help you stay on track based on your goals.

To make your start even smoother, check out the Start Here video for a helpful walkthrough:

👉 https://queenwarriors.tv/programs/qw_start-here-video_v1-7a3c0b

And of course, if you need any extra help, feel free to email us at info@queenwarriors.com

16 Jul 04:44

Hey Queen! No worries. We’ve got you! Once you open your QW app, everything you need should be right in front of you. To catch up on the workouts you missed, just head to the “Latest Replay” section here: https://queenwarriors.tv/categories/category-pad1mepbv4e

There, you’ll find replays of recent live workouts available for you to do anytime that works for your schedule. To check out future classes and plan ahead, visit the “Calendar” section at the bottom of your app. If you still need help or run into any issues, feel free to send us an email at info@queenwarriors.com. We’re always here for you! 

14 Jul 11:40

Hello Queen! Thank you for sharing this so openly. What you’re feeling is completely valid, and you’re not alone. This journey is about progress, not perfection and the strength it took to show up and take those photos already says so much about your resilience. Keep going, Queen. You're rewriting your story with every step. If you have any other questions or need help with anything, feel free to reach out to us at info@queenwarriors.com.

14 Jul 10:36

Great question, Queen! When Fabi mentions aiming to burn 300 to 400 calories per workout, she's referring to active calories, the ones burned specifically through movement and exercise, not your total calories which include your resting metabolic rate. Tracking active calories helps give a more accurate picture of how much you're actually burning during your workouts. If you're using a fitness tracker like an Apple Watch or Fitbit, be sure it's set to display active calories to stay aligned with the program's goals. If you have any other questions or need help with anything, feel free to reach out to us at info@queenwarriors.com.

Replied on (09/15/25) Monday

14 Jul 10:25

Hello Queen! Thanks so much for your question. The purpose of the daily slides you’re referring to is simply to give all our Queens a quick preview of the current week’s live workout schedule. Think of it like a visual snapshot to help you stay ahead and know what’s coming  but this section doesn’t allow you to interact with or save anything. If you’d like to save classes, set reminders, or get more detail, the best place to go is the "Calendar" section of your QW app. Just tap on the date you’re interested in, and a list of classes will appear. When you select a class, scroll down below the video description and you’ll see several options to add it to your reminders or calendar. And if you need any additional help, feel free to send us an email at info@queenwarriors.com

Emely Certainly, Queen! We're happy to assist you. To receive the Flat Belly Detox Guide and any additional bonuses included with your subscription, please send an email to info@queenwarriors.com. Our team will be glad to provide you with everything you need.

12 Jul 01:18

Hi Queen! welcome to the Queen Warriors family! We're so excited to have you here with us on this journey. Regarding the Flat Belly Detox Guide, you’re absolutely right it’s one of the special bonuses included. To receive it, just send us an email at info@queenwarriors.com, and we’ll make sure to send the guide to you as an attachment. Let us know if you need anything else. We're here for you every step of the way!

11 Jul 16:12

Hey Queen, Anita Gardner! We’ve double-checked your subscription on our end and even tried to recreate the issue ourselves and everything looks great! The Fab-Abs videos are playing smoothly without any issues. That said, we’d still love to take a closer look and make sure everything’s working perfectly for you. When you have a moment, please send us an email at info@queenwarriors.com with a screenshot of the error or any other helpful details you can share. We’re here to help you get the most out of your workouts!

11 Jul 16:01

Hi Queen! Thank you for reaching out! We’ll definitely look into this right away. First, we’ll do a quick check on your subscription status and the Fab Abs video access to make sure everything is in order. In the meantime, could you please send us a screenshot of what you’re seeing when you try to play the videos? That will really help us troubleshoot faster. Kindly email it to info@queenwarriors.com, along with any other details you can provide so we can assist you as best as possible.