QW Customer S.

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09 Jul 13:07

Hi Queen! Please don't apologize. We're so incredibly sorry for your loss, and we're sending you and your family so much love during this difficult time. Life will always ask us to pause for the moments that matter most, and this was one of those moments. Thank you for sharing this with us. We're truly honored that you felt comfortable doing so. Whenever you're ready, we'll be here with open arms to support and cheer you on. Starting fresh on Monday is more than enough, and we're so proud of you for choosing to keep moving forward. Take things one day at a time, Queen. Your QW family is with you every step of the way. πŸ€πŸ’•

Reply

09 Jul 10:55

Hi Queen! πŸ’– Thanks for reaching out! The Postpartum Ab Recovery program does include workout videos, so if you're seeing a message that says the video isn't available with your current subscription plan, we'd like to take a closer look at your account.

Please send us an email at info@queenwarriors.com, and our support team will be happy to review your subscription and help get everything sorted out as quickly as possible. Be sure to include the email address associated with your account and, if possible, a screenshot of the message you're seeing. That will help us assist you even faster.

We're looking forward to getting this resolved for you, Queen!Β 

Welcome, Queen! πŸ’– We're so happy you're here! We love that you're investing in yourself and celebrating this new chapter, that's something to be proud of. πŸ‘ Congratulations on already completing two workouts! Whether you join live or catch the replays, what matters most is that you're showing up consistently. Thank you for introducing yourself, and welcome to the Queen Warriors family. We can't wait to cheer you on throughout your journey, Queen! πŸ‘‘

Welcome to Queen Warriors, Queen! πŸ’– We're so excited to have you here! You're joining an incredible community of women who uplift, encourage, and support one another every step of the way. Keep showing up, stay consistent, and trust the process you've got this! We can't wait to be part of your journey. Welcome to the QW family! πŸ‘‘πŸ’•

Reply

Thank you so much for sharing this, Queen! πŸ’– We love seeing Queens encouraging and supporting one another. Your positivity means so much, and we're thrilled you're enjoying Summer Shred and the amazing energy of our community. Thank you for being part of what makes Queen Warriors so special! πŸ‘‘

08 Jul 13:29

Hi Queen!Β  Welcome back! We hope your move went well, and we're so happy to have you back with us. Yes, what you're seeing is our new QW experience. Our current schedule now features 3 live workouts each week with Coach Fabi, along with replays, seasonal challenges, recipes, mindset content, and our amazing community all designed to create a simpler, more focused experience that helps our Queens stay consistent. As part of this evolution, some previous workouts and coaching content have been retired to make room for what's ahead. We're excited about this new chapter and can't wait to continue bringing fresh content and experiences to support your journey. If you ever need any help navigating the app, feel free to email us at info@queenwarriors.com. We're always happy to help.Β 

Reply

Hi Queen! We appreciate you sharing your thoughts. We want to reassure you that you're speaking with a real member of the Queen Warriors team. Building genuine relationships with our Queens is incredibly important to us, and every response is personally written with care because we truly value this community. The recent platform changes were made after carefully considering member feedback, usage patterns, and the needs expressed by the majority of our Queens. While we understand this direction may not align with every individual's preferences, our goal is to create a simpler experience while continuing to introduce fresh workouts, seasonal challenges, and new content over time. There are also many workouts and programs still available throughout the QW app to support your fitness journey. We truly value your feedback and will make sure it's shared with our team. If you'd like any help finding workouts that fit your goals, please email us at info@queenwarriors.com

08 Jul 08:27

Hi Queen! πŸ’– Thank you for reaching out. We truly appreciate everything Coach Jamila has poured into the Queen Warriors community, and we know she made a meaningful impact on so many Queens throughout her time with us. As Queen Warriors continues to grow, we've transitioned to a more streamlined coaching experience centered around Coach Fabi and our seasonal challenges to create a simpler, more focused path for our members. While Coach Jamila is no longer part of the regular Queen Warriors coaching schedule, we're incredibly grateful for all she contributed and excited for everything this new chapter will bring. Thank you for growing with us, Queen! If you have any additional questions or feedback, please feel free to email us at info@queenwarriors.com. We're always happy to help.Β 

Ashley N.Β Hi Queen! πŸ’– Thank you for sharing your honest feedback. We completely understand why this change feels frustrating, especially when you had intentionally built your routine around specific programs and favorites. We do want to reassure you that Queen Warriors has never made changes with the intention of taking away from our members' progress or being anything less than transparent. These updates were made as part of a broader platform evolution to create a more streamlined experience and make room for new workouts, challenges, and future content based on the needs and feedback of our growing community. We understand this direction may not fit everyone's preferences, and we truly respect that. Your feedback is incredibly valuable, and we'll be sure to share it with our team. Thank you for being part of Queen Warriors, and if you'd like to discuss your experience further, please reach out to us at info@queenwarriors.com. πŸ’•

07 Jul 17:24

Hi Queen! πŸ’– Thank you for reaching out and for the love! We truly appreciate everything our coaches have contributed to the Queen Warriors community, and we're so grateful for the impact they've had on so many Queens. As we continue to grow, we've transitioned to a more streamlined coaching experience centered around Coach Fabi and our seasonal challenges to create a simpler path for our members. While the previous coaches aren't part of the regular weekly schedule at this time, we'd love the opportunity to welcome some of them back for special workouts, guest appearances, or future events. We're excited about this new chapter and can't wait to continue bringing fresh content and experiences to our Queens! πŸ’•