QW Customer Support

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Daisy Munoz Hey Queen, please try this email instead -  info@queenwarriors.com 

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13 Oct 11:43

Hello Queen! Thank you for reaching out. If there’s any issue or concern that’s prompting you to cancel, we’d love the chance to help sort it out and ensure you have the best possible experience with us.  Please check your private messages in the QW app we’ve sent you a message to assist you directly. Alternatively, you can also email us at info@queenwarrior.com

13 Oct 09:12

Hello Queen! Thank you so much for sharing your story and congratulations on your beautiful baby boy! What an incredible journey you’ve been on. We’re so happy to have you back in the community and even more excited that you’re ready to start your postpartum routine. Regarding the issue you’re experiencing when trying to purchase the postpartum program, it seems there may be a technical glitch or account-related issue causing the blank page. To ensure we resolve this smoothly and get you started right away, please send us an email at info@queenwarrior.com with the email address linked to your account and a brief description of the problem. Our support team will review it and assist you as soon as possible.

Hello Queen! We’ve responded to your private message. Kindly check your inbox at your convenience. Thank you!

11 Oct 11:57

Hello Queen! Thank you so much for your message! Some of our older videos are currently being refreshed and reorganized within the app so we can continue improving your overall experience making it easier to access, stream, and enjoy your workouts seamlessly. Our team is constantly optimizing the QW library to keep the content experience running smoothly while also bringing you new and updated programs. We appreciate your patience and understanding as we continue making these upgrades. If there’s a specific workout or program you’re looking for, feel free to send us an email at info@queenwarrior.com

07 Oct 04:27

Hey Queen! Thank you for reaching out! It sounds like you’re referring to our Daily Affirmations those little motivational boosts that pop up every morning. Normally, when you tap on the notification, it should take you directly to the affirmation video. In your case, it may have been a temporary glitch or notification delay on your device. No worries this usually resolves on its own, and you’ll be routed correctly once things refresh. To access the full library of affirmations, simply open your QW App, scroll all the way down, and look for the Daily Affirmations collection. There, you can search by the title that appears in your notifications and rewatch any of your favorites anytime! If you continue having trouble, please don’t hesitate to send us an email at info@queenwarrior.com

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Welcome to the community, Queen! 👑 We’re so happy to have you here with us all the way from Germany ❤️ You’re officially part of a powerful sisterhood that lifts, supports, and grows together! If you ever need any help or guidance, don’t hesitate to reach out to us at info@queenwarriors.com we’re always here for you. 💫

Replied on (10/17/25) Friday

03 Oct 12:51

Hello Queen! We sincerely apologize for the inconvenience. Yes, today’s live class has been canceled. Please stay tuned, we’ll be sharing any further updates in the Community section in the next 24hrs. 

03 Oct 10:53

Hello Queen! Thank you for letting us know, and we’re so sorry for the mix-up today! Today’s Dance HIIT class with Coach Neysha was cancelled due to some unexpected issues, but the great news is that you didn’t miss the workout, it just didn’t happen live today. We truly appreciate your patience and understanding, and we’ll keep you posted here in the community with any updates. You’re doing amazing by showing up and staying committed, Queen! 

Hello Queen! Thank you so much for your kind words. Rest assured, Coach Neysha is totally fine. We truly appreciate your understanding and support.

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