QW Customer Support

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08 Jun 14:22

Queen, we love hearing that! πŸ’– Thank you for sharing how much you enjoyed the daily affirmations. Good news! They're still available inside your QW App! πŸ‘‘βœ¨ As part of the new and improved QW experience, we've simplified some of the notification settings, so daily affirmation notifications are no longer being sent out. However, all of the affirmations are still there for you to access anytime through the app. We love that this part of QW has been so meaningful for you, and we're excited for you to continue enjoying them whenever you need a little encouragement throughout your day. πŸ’•

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08 Jun 14:18

Mariam El-ouahhabiΒ Great question, Queen! πŸ’– Our workouts are designed to be appropriate for women of all fitness levels, including women over 40. Each HIIT workout includes low-impact options, and strength training is a key part of the program because maintaining muscle becomes increasingly important as we age. It's also important to remember that factors like sleep, stress, recovery, nutrition, hydration, and overall consistency can all impact how our bodies respond and the results we see. When it comes to goals like reducing belly fat or improving body composition, workouts are just one piece of the puzzle. Looking at your overall lifestyle and daily habits often provides the biggest opportunities for progress. Keep showing up, stay consistent, and focus on the bigger picture. Small actions repeated over time can lead to incredible results. πŸ‘‘

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08 Jun 13:24

Tiffany La MarΒ Hi Queen! πŸ’– Absolutely! We'd be happy to help. If you're looking to get started with Summer Shred, simply join Coach Fabiana's live workouts each week or complete the available replays inside the app. The challenge is built around 3 workouts per week, making it simple and easy to follow. β˜€οΈπŸ’ͺ If you need more personalized assistance or are having trouble navigating the app, please send us an email at info@queenwarriors.com and our support team will be happy to help you directly. We're here for you, Queen! πŸ‘‘

08 Jun 12:07

Tiffany La MarΒ Welcome, Queen! πŸ’– No worries at allβ€”you picked the perfect time to join! β˜€οΈπŸ‘‘ Your best place to start is with Coach Fabiana's LIVE Summer Shred workout tonight at 7PM ET:

https://queenwarriors.tv/programs/live-aju13p4imla?category_id=286756

Can't make it live? No problem! You can also check out the Summer Shred replays inside the app and jump right in. If you need any help finding your way around, feel free to email us atΒ info@queenwarriors.com and we'll be happy to help. We're so excited to have you with us, Queen!Β 

Patsy SlaughterΒ Hi Queen! πŸ’– We're so sorry for the delay and completely understand how frustrating that can be. Thank you for your patience while we work through these subscription-related account updates. Please check your account again, you should now be able to see and access the Postpartum Ab Recovery program. πŸ‘‘ If you're still experiencing any issues or notice anything else missing, please send us an email at info@queenwarriors.com and we'll be happy to assist you further. Thank you for hanging in there with us, Queen! πŸ’•

08 Jun 11:55

Queen, thank you for sharing your story with us. First, welcome to Queen Warriors. We're truly honored to have you here. What you're navigating takes incredible strength, and while everyone's journey is different, please know that you don't have to walk this one alone. Taking the step to join Summer Shred and focus on yourself again is something to be proud of, Queen. πŸ‘‘ We love that you're approaching this one day at a time. Some days may feel easier than others, and that's okay. Every small step forward counts. You are now part of a community of women who will be cheering you on, celebrating your wins, and supporting you along the way. We're so glad you're here. πŸ’• And if you ever need help with your account, membership, or anything QW-related, please don't hesitate to email us at info@queenwarriors.com. We're always happy to help. Sending you so much love and strength, Queen. πŸ’–

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06 Jun 02:36

Hi Queen! πŸ’– No worries at all! What you're seeing is part of the newly improved QW app experience. πŸ‘‘βœ¨ The Summer Shred Challenge is currently featured on the main page, but all of your previous workouts, programs, and collections are still available inside the app. Simply use the search bar in the upper-right corner and search for the workout type, body area, coach, or program you're looking for (for example: Upper Body, Glutes, Beginner, Stretching, etc.), and you'll be able to find them. We're really excited about these updates and the improved experience we're building for our Queens. If you're looking for something specific and can't find it, let us know and we'll be happy to help! πŸ’•

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nikki We checked your account and you’re all set Queen! The Ab Recovery program is available on your account and should be searchable/watchable in the app.

Try this same method:

Open the QW app

Use the Search (magnifying glass)

Type Postpartum Ab Recovery

Open the program and play any video directly from there

If you need anymore help, please send us an email at info@queenwarriors.com, and we’ll troubleshoot it with you.

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04 Jun 13:43

Hey Queen! Thank you for reposting this, and sorry your earlier message didn’t get a response. We checked your account and you’re all set now πŸ™Œβœ¨ The Ab Recovery program is available on your account and should be searchable/watchable in the app.

Try this:

Open the QW app

Use the Search (magnifying glass)

Type Postpartum Ab Recovery

Open the program and play any video directly from there

If you need anymore help, please send us an email at info@queenwarriors.com, and we’ll troubleshoot it with you. But from our side, your access is active πŸ‘‘πŸ”₯

04 Jun 09:04

Queen, thank you for sharing this with us. πŸ’– First, please know how proud you should be of yourself. The hardest part isn't the workout it's deciding to show up again after feeling discouraged. And that's exactly what you're doing. You've already completed two workouts, and that's two more than the version of you who almost talked herself out of starting. That matters, Queen. πŸ‘‘ Menopause, life, family responsibilities, and constantly putting everyone else first can make this journey feel overwhelming. But the fact that you're choosing to make yourself a priority again is a huge victory. Remember, this challenge isn't about being perfect. It's about showing up one day at a time, one workout at a time, and proving to yourself that you're worth the effort. We're cheering for you every step of the way, and you're surrounded by Queens who understand exactly what you're going through. Keep going, Queen. You've already started building the consistency you've been looking for. πŸ’ͺπŸ’•

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