QW Customer Support

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09 Jul 19:13

Hello Queen! Elaine Liranzo Thank you for speaking from the heart. We truly appreciate your honesty and your dedication to this community. It’s clear how much QW has meant to you, and that passion matters deeply to us. Just to reassure you, the longer-form workouts you mentioned, like full-hour sessions and core-focused classes, are still available in the app. We’ve simply restructured the format to make the program more accessible and impactful for all Queens, based on the feedback we continually receive. Every update we make is shaped with care and always influenced by the voices of this community. We know change can feel hard, especially when you’ve been here from the beginning, but please know we’re always listening and evolving with intention. If you ever want to share more in detail, feel free to reach out to us directly at info@queenwarriors.com. We're here for it all the wins, the feedback, and the growth.

Reply

09 Jul 10:37

Hi Queen! That’s a great question and absolutely not silly at all! The Power workouts in the Queen Warriors program often include elements of resistance training, especially when weights, bands, or bodyweight exercises are involved. While not every Power workout is strictly resistance-focused, many of them are designed to help you build strength, improve endurance, and challenge your muscles, just like traditional resistance training. If you're specifically aiming to focus on strength or muscle-building, the Power workouts are a great place to start. And remember, you can always explore based on your goals, whether that’s toning, building strength, or improving stamina. If you have more questions or need help tailoring your routine, don’t hesitate to email us at info@queenwarriors.com.

09 Jul 04:36

Hi Queen! Thanks for reaching out! There shouldn't typically be any issues when playing videos within the QW app, but if you're experiencing problems, we definitely want to help resolve it. Could you let us know which videos you're having trouble with? For example, is it the live workouts, the replays, or any specific programs? Also, are you receiving any error messages or does the video just not load at all? To better assist you, feel free to send us an email at info@queenwarriors.com with as much detail as possible or even a screenshot if you can. We’ll make sure to look into it and get things running smoothly for you.

Great question, Queen! You should’ve received an email reminding you to submit your “After” photos, and that email includes the link to access the After Photo Template. As you go through the submission process, the template is provided to ensure everything is in place. If you don’t see the email or need additional help, feel free to reach out to us at info@queenwarriors.com and we’ll be happy to assist you.

Hello Queen! We’re so glad to hear you're loving the app. That’s what we love to hear! Regarding your question, are you looking to play your own music playlists while doing the workouts? If so, that’s definitely possible with our Music Integration feature in your app. Here’s how to do it:

Open your QW app

Start playing a workout video.

Swipe up (or use your home bar) to open your preferred music app like Spotify or Apple Music.

Choose and play your favorite playlist.

Swipe back to the QW app — your music will keep playing while you enjoy your workout!

Let us know if this is the feature you were referring to. If you had something else in mind, feel free to reach out to us at info@queenwarriors.com

Posted

04 Jul 11:00

Hi Queens,

Just a heads-up! There’s no live class today as we take a short pause for the U.S. 4th of July holiday. 🎆

Take this time to rest, recharge, and check in with yourself! Whatever you need today, honor that. And if movement is calling you, replays are always available in the Queen Warriors App for a quick sweat session on your time. 💜

We’ll be back to our regular live class schedule next week.

1

Replied on Power

03 Jul 15:50

Hello Queen! Thank you for reaching out! Rest assured, the 30-minute POWER workouts are absolutely still available on the Queen Warriors TV platform. To find them easily, follow these steps within your QW app:

Open the app and tap on the magnifying glass icon (search).

You’ll see filtering options such as Author, Category, and Target Areas.

Swipe left through the filter tabs until you see “Duration.”

Tap on Duration, select 30 minutes, and all the relevant workouts - including 30-minute POWER videos - will appear.

If you run into any issues or need further assistance, feel free to reach out to us at info@queenwarriors.com

Hello Queen! Thank you for being so open. What you’re feeling is completely normal, and you’re not alone. Starting something new is tough, and the fact that you showed up means you’re already winning. Be gentle with yourself, progress takes time.

To help you ease in, we highly recommend starting with the “Start Here” video: 👉 Start Here Video

This will help you choose the right workouts for your current level, introduce the tools and structure of the program, and guide you at a pace that works for you. If you’re still unsure or need help with anything at all, feel free to reach out at info@queenwarriors.com.

Reply

Great question, Queen. If you don’t have a yoga or stability ball, no worries at all. You can still get the most out of your session! Depending on the movement, here are a few alternatives you can try:

A sturdy pillow or folded blanket can provide some support for seated or balance-based movements.

A foam roller (if you have one) can work for certain exercises that involve light support or stretching.

A wall or sturdy chair can also be used for balance or modifications when needed.

The most important thing is to move safely and comfortably. If you're ever unsure, feel free to skip or modify a movement and simply stay connected to your breath and body, that’s what yoga is all about. And as always, if you have more questions or need help adjusting anything, feel free to email us at info@queenwarriors.com.

Reply

01 Jul 13:46

Hi Queen! Thank you for sharing your concern. That definitely sounds frustrating, and we want to make sure you get the smoothest experience possible. If your password keeps resetting when trying to log in on your TV, this could be related to a cache issue or a compatibility glitch with the browser or casting device you're using. First, try the following:

Clear your browser’s cache if you’re accessing via a Smart TV browser.

Double-check that you're entering the correct credentials (case-sensitive).

If you're casting from your phone, ensure both devices are on the same Wi-Fi network and that your app is fully updated.

If you've tried those steps and it’s still not working, please email us at info@queenwarriors.com with as much detail as possible, what type of TV or device you're using, any error messages you see, or even a short screen recording if you can. That’ll help us resolve it for you much faster.