QW Customer Support

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07 Oct 04:27

Hey Queen! Thank you for reaching out! It sounds like you’re referring to our Daily Affirmations those little motivational boosts that pop up every morning. Normally, when you tap on the notification, it should take you directly to the affirmation video. In your case, it may have been a temporary glitch or notification delay on your device. No worries this usually resolves on its own, and you’ll be routed correctly once things refresh. To access the full library of affirmations, simply open your QW App, scroll all the way down, and look for the Daily Affirmations collection. There, you can search by the title that appears in your notifications and rewatch any of your favorites anytime! If you continue having trouble, please don’t hesitate to send us an email at info@queenwarrior.com

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05 Oct 19:15

Welcome to the community, Queen! 👑 We’re so happy to have you here with us all the way from Germany ❤️ You’re officially part of a powerful sisterhood that lifts, supports, and grows together! If you ever need any help or guidance, don’t hesitate to reach out to us at info@queenwarriors.com we’re always here for you. 💫

Replied on (11/07/25) Friday

03 Oct 12:51

Hello Queen! We sincerely apologize for the inconvenience. Yes, today’s live class has been canceled. Please stay tuned, we’ll be sharing any further updates in the Community section in the next 24hrs. 

03 Oct 10:53

Hello Queen! Thank you for letting us know, and we’re so sorry for the mix-up today! Today’s Dance HIIT class with Coach Neysha was cancelled due to some unexpected issues, but the great news is that you didn’t miss the workout, it just didn’t happen live today. We truly appreciate your patience and understanding, and we’ll keep you posted here in the community with any updates. You’re doing amazing by showing up and staying committed, Queen! 

Hello Queen! Thank you so much for your kind words. Rest assured, Coach Neysha is totally fine. We truly appreciate your understanding and support.

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Replied on (11/07/25) Friday

03 Oct 10:26

Hello Queen! We sincerely apologize for the inconvenience. Yes, today’s live class has been canceled. Please stay tuned, we’ll be sharing any further updates in the Community section in the next 24hrs. 

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Posted

03 Oct 10:21

📢 Important Update: Dance HIIT Live Class with Coach Neysha

Hello Queens,

We sincerely apologize for today’s change in schedule. Unfortunately, coach Neysha was unable to make it due to an unexpected issue, and the scheduled Dance HIIT livestream class has been canceled.

We know how much many of you look forward to these live classes, and we deeply regret any inconvenience this may have caused to your workout plans.

Your patience and understanding mean so much to us, and we’ll follow up with another update as soon as we have more details to share. Thank you for continuing to show up for yourself and supporting one another in this amazing community.

3

02 Oct 14:20

Hello Queen, Welcome back! We’re so excited to have you rejoin after 2 years. It’s completely normal to feel a little overwhelmed since the platform looks different now. We’ve updated and improved things to give you a smoother experience and even more tools to support your journey. A great place to start is the Start Here” video in your QW app. It’s made to walk you step-by-step so you can quickly get familiar with the new layout and features. Once you take a little time to explore, it’ll all feel comfortable again, and you’ll be back in your flow in no time. If you’d like more help, please don’t hesitate to reach out to us directly at info@queenwarriors.com

30 Sep 09:11

Hello Queen! Thank you for sharing your journey with us so openly. Postpartum recovery both physically and emotionally can be incredibly challenging, and the fact that you’re showing up again speaks volumes about your strength. Falling off track happens, but what matters most is that you’ve chosen to get back up, take accountability, and keep moving forward. Starting with small, manageable steps like walking and low-intensity workouts is a smart approach, and your mindset of giving yourself grace along the way is inspiring. Remember, progress is never about perfection it’s about consistency and self-care. We’re glad to have you back with us. If you need any account support or further assistance, please feel free to email us at info@queenwarriors.com

Queen, congratulations on completing Day 3, Week 3! Your determination to keep going, even when it feels tough, is truly inspiring. Staying consistent with workouts is already a huge win, and it’s great that you’re mindful about nutrition it’s often the most challenging part for many. Remember, it’s about progress, not perfection, and the small changes you’ve already made will add up over time. Keep pushing forward, Queen your commitment is setting the foundation for lasting results. 👑

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