QW Customer Support

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Replied on (05/05/25) Monday

04 May 21:21

Hey Queen! Lanny Persinger  Welcome and thank you for your question!  Yes, all live workout classes are scheduled at specific times to keep everything consistent and in one place for our Queens.

Here’s the schedule:🗓️ Monday to Thursday: 7:30 PM ET🗓️ Friday: 10:00 AM ET

But don’t worry if those times don’t work for your schedule, we got you!  All classes are recorded and saved as replays in your Queen Warriors app, so you can press play whenever it’s most convenient for you. Need help navigating the app or finding your replays? Feel free to email us anytime at info@queenwarriors.com — we’re always here for you, Queen!

04 May 21:13

Hey Queen! Thank you so much for opening up and sharing where you’re at. We totally understand how real the struggle can be when it comes to staying consistent. First off, just know you’re not alone in this journey, and the fact that you keep coming back shows your heart is still in it. That matters! Queen Warriors was designed with exactly this in mind, support, accountability, and a strong sisterhood to keep you going. Feel free to reach out anytime at info@queenwarriors.com  We’re here to help you get back on track, Queen!

Reply

01 May 12:02

Hey Queen! Welcome to the QW family. To help you get started, having a few basics like dumbbells (light to medium weight), resistance bands, and a yoga mat can go a long way for most of the workouts. Some queens also love using ankle weights and a booty band for added intensity! But don’t worry, many workouts can still be done with body weight and modified as needed. 

Want to see some go-to gear? Check out Coach Fabi’s Amazon favorites here:👉 Queen Warrior's Amazon Page – Your Workout Essentials

And of course, if you have any questions or want more personalized guidance, feel free to email us anytime at info@queenwarriors.com

Sharonda Underwood Hi Queen! Thank you for reaching out! We'd love to help you get this sorted out ASAP. Could you please send us a screenshot of what you're seeing when you try to replay the video. Especially where it's greyed out? This will help us understand exactly what's happening so we can assist you better. You’re also welcome to email the screenshot directly to us at info@queenwarriors.com for faster support. We're here for you!

Hey Queen! Thank you so much for sharing your thoughts with us. We truly value your feedback! It’s amazing to hear how much you loved Coach Sammi’s power-style classes. We completely understand that everyone’s fitness journey is unique, and balance-heavy combos can definitely be a challenge for some. While we can’t guarantee specific programming changes right away, your voice matters and we’ve noted your request! Our team is always exploring ways to make our workouts even more inclusive and empowering for all our Queens. In the meantime, please feel free to send us an email at info@queenwarriors.com  We’d love to understand more about what works best for you and how we can help support your journey more effectively.

Thanks for letting us know, Queen! If the purchase page isn’t showing and you’re getting the “video not included in subscription” message, no worries. We’ve got you! For specific assistance with accessing or purchasing the Fab Abs 10-Minute Workout, please send us an email at info@queenwarriors.com and our team will personally help get this resolved for you as quickly as possible.You’re doing amazing

MK Hello Queen, have you tried clicking on a video? It should route you to the purchase page.

29 Apr 08:51

Worry not, Queen!  we got you! To access the "Premium – Fab Abs 10-Minute Workout", just follow these quick steps:

Open your QW app 

Keep swiping up until you spot the section titled “Premium – Fab Abs 10-Minute Workout”

But to save you some time, here’s the direct link so you can jump right in:Premium – Fab Abs 10-Minute Workout

Once you're on that page, just select a video and it’ll prompt you to a purchase page. From there, you can proceed and start enjoying this fire ab-sculpting program!  And of course, if you have any questions or need more help, feel free to email us at info@queenwarriors.com

28 Apr 16:44

Hello Queen! First off, we are so proud of you for taking charge of your fitness journey and being so intentional about your goals! Your energy and dedication are absolutely inspiring! While we love seeing your excitement and the thoughtful research you’ve done, for the best guidance tailored specifically to your needs, we highly encourage you to send us an email at info@queenwarriors.com. This way, we can better understand your goals and ensure you get the proper support and resources you deserve!

Hello Queen!  Thank you for reaching out! If you're referring to the workouts, they are indeed live workout sessions. After the live session ends, they are saved and available for replay in the "Latest Replay" section of your QW app, so you can still access them anytime at your convenience. If you have any further questions or need assistance, please don’t hesitate to email us at info@queenwarriors.com