QW Customer Support

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12 posts
394 comments

Posted

02 Sep 20:10

Live Workout Update!

Queens, we want to keep you fully informed. Due to an ongoing internet outage, today’s live class may be impacted. If we are unable to continue streaming, a full recorded version of Coach Jamila’s class will be published(within 24-48 Hrs) for you to access without missing a beat.

We truly appreciate your patience and understanding as we work through these technical challenges. Your experience means everything to us, and we’re committed to making sure you get the workout you came for. 
1

Commented on Anyone else having access issues for ...

02 Sep 19:49

Hello Queen! Thank you for reaching out. We’re currently experiencing a brief technical issue that is affecting access to today’s class. Our team is actively working on it so you’ll be able to join shortly. In the meantime, please keep checking back, and if you continue to face issues, feel free to email us at info@queenwarriors.com

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Posted

02 Sep 19:46

📢 Dear Queens,

We are currently experiencing a brief technical delay with Coach Jamila’s class, which will result in a later start time. Our team is actively working to resolve the issue, and the session will begin shortly.

We appreciate your patience and understanding.

Replied on LYC - Power Challenge!

02 Sep 17:20

Hello Queen! The LYC – POWER Challenge is totally different from the regular platform. It’s a structured 4-week journey with brand-new workouts, a fresh nutrition guide, accountability, and prizes (including $1,000 cash + a $300 gift card draw ). The platform gives you ongoing workouts, but the challenge is all about structure, focus, and big results in just 4 weeks. More details will be shared as we get closer to this challenge. If you need further assistance, email us anytime at info@queenwarriors.com

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Replied on LYC- Fall Power Challenge: Do you hav...

01 Sep 22:33

Hello Queen! That’s absolutely okay! Your privacy is always respected and you’re still very welcome to participate fully in the challenge without having your name or face shared publicly.  You can still enjoy the entire experience and all the benefits that come with it while keeping things private. If you’d like more details or have any concerns about how this works, please reach out to us directly at info@queenwarriors.com

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Replied on 📢 Announcement 📢Hey Queens!We’re exci...

01 Sep 10:00

Hello Queen! We absolutely love to see your excitement this early on, being ready to send in your Before photos already shows how committed you are!  At this time, the submission for the LYC - Power Challenge BEFORE images is not yet open. It will be available very soon, and you’ll be informed ahead of time once it’s ready to go, so no worries at all. If you need any extra help or guidance along the way, please don’t hesitate to reach out to us directly at info@queenwarriors.com

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Replied on LYC - Power Challenge!

01 Sep 09:53

Hello Queen! Thank you so much for reaching out! Great question. Access to the LYC – POWER Challenge will only be available during the official challenge dates. Once the challenge comes to an end, access to the materials will close as well. This structure ensures that every Queen goes through the journey together, stays accountable, and experiences the challenge in real time with the full community support. Also, More details will be shared as we get closer to the challenge. If you’d like more details or have additional questions, feel free to email us anytime at info@queenwarriors.com we’d be so happy to assist you further.

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Posted

01 Sep 09:40

🌟 Happy Labor Day, Queens! 💪

Today we pause the live workouts so you can celebrate, rest, and recharge. Whether you spend the day with family, enjoy some self-care, or move your body with a walk or dance, remember you've earned this time to honor all the hard work you do, inside and outside of class. 

If you’d still like to get a workout in, don’t forget you can access Workout Replays anytime in your QW App. This is a perfect way to stay active and keep up with your 3 workouts per week streak. 

✅ Live classes will resume tomorrow, and we’re excited to see you back with fresh energy! Wishing you a safe and enjoyable holiday! 

Replied on LYC - Power Challenge!

01 Sep 09:15

Hello Queen! Thank you so much for your patience with this message. The Before & After photos play a very big part in the selection process, since they clearly show the dedication and consistency you’ve put into the challenge. That being said, more details on how winners will be chosen will be shared as we get closer to the official start of the challenge. In the meantime, if you’d like direct guidance or have additional questions about the process, please feel free to email us at info@queenwarriors.com and our support team will gladly assist you.

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Replied on LYC - Power Challenge!

30 Aug 09:34

Hello Queen! Yes! You’ve been granted access.  You’re all set and will be able to fully enjoy the brand-new LYC – POWER Challenge with us. Get ready for 4 weeks of strength, confidence, and community you're in for such an amazing experience! 

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