QW Customer Support

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16 Aug 07:07

Hi Queen! Thank you for reaching out. To find Coach Alexis’ replays, simply open your QW app and on the right-hand side, tap on the magnifying glass (search) icon. Once the search page opens, select "AUTHOR" and then choose "Alexis Martinez." You’ll be able to see all her nutrition class replays there. If you need further assistance with this or anything related to your account, please don’t hesitate to reach out to us at info@queenwarriors.com

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16 Aug 07:02

Queen, thank you so much for sharing your story so openly. It takes real strength to step away from what no longer serves you and reclaim your health, peace, and happiness. The fact that you’re 19 days sober and smoke-free while stepping back into fitness is such an incredible milestone. You should be so proud of yourself. Carving out time will get easier as you keep showing up for yourself, even in small ways each day. Remember, this journey is about progress, not perfection and you’ve already taken some of the hardest steps. If you ever need help with your account or guidance along the way, please don’t hesitate to reach out to us at info@queenwarriors.com.

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We hear you, Queen!  If you’re craving those longer sessions, you’ll be happy to know we have plenty of POWER workouts that are a full hour long.  You can check your QW App for the latest replays,  many of our most recent workouts are already an hour, so you can really get that extra burn. If you need any help or have questions about your account, just send us an email at info@queenwarriors.com

Hello Queen! Thank you for letting us know! You have nothing to worry about the replay should now be accessible and play without any issues. For future reference, if you ever run into a similar situation or any account-related concerns, please don’t hesitate to reach out to us directly at info@queenwarriors.com for faster assistance.

13 Aug 12:46

Hello Queen! We completely understand your concern and yes, even if you’re not going all the way down in your lunges or push-ups, you are still getting benefits from doing them to the best of your current ability. Consistency and proper form (at your own range of motion) are far more important than forcing depth before your body is ready. Over time, your strength, balance, and flexibility will naturally improve, making those movements feel easier and more stable. For For more guidance, feel free to email us at info@queenwarriors.com We’ll be happy to walk you through it step-by-step. You’re doing amazing, Queen! 

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13 Aug 08:55

Hi Queen 💛 It’s great to hear that you’re back on track and going strong during your break, you’re doing amazing! For targeting areas like arms, back, waist, and tummy, we’d suggest exploring a variety of strength-based, core-focused, and full-body classes inside your QW app. Combining different workout styles throughout the week can help you engage multiple muscle groups while keeping things fun and effective. For more tailored recommendations based on your current fitness level and goals, we’d be happy to help you directly just send us an email at info@queenwarriors.com so we can guide you in detail.

12 Aug 02:26

That’s such incredible determination, Queen! Coming back after an injury takes both patience and strength, and it’s amazing to hear you’re already at 95% and making smart modifications to suit your recovery. If you ever need guidance, please feel free to email us at info@queenwarriors.com We’re here to help you keep progressing safely and confidently. You’re doing amazing!

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09 Aug 14:12

Welcome to Queen Warriors, Queen! Happy belated birthday! 🎉 Turning 40 is a powerful milestone, and it’s the perfect time to start reclaiming your energy, strength, and confidence. We’re so glad you’re here. If you’re feeling lost, don’t worry! That’s exactly why we created a clear starting point.

To kick off your journey, simply go to the Featured Events section in your QW app and watch the “Start Here” video.

It will walk you through how to navigate the app, where to find your workouts, and how to set yourself up for success. And remember, you don’t have to figure this out alone. If you need more guidance or account help, you can always email us at info@queenwarriors.com and we’ll be happy to assist

Replied on Start Here!

07 Aug 13:43

Welcome Queen! We see you, and we’re so proud of you for taking this step, especially 6 months postpartum. Your strength, just showing up today, speaks volumes. This isn’t just your last hope! It’s your new beginning, and you’re not doing it alone. The QW community is here to lift you, support you, and walk beside you every step of the way. You’ve got this, one day at a time. If you ever need help with your account or guidance getting started, feel free to reach out to us at info@queenwarriors.com.

04 Aug 09:23

Hey Queen! Welcome to the QW family! We’re SO happy to have you here! Your energy is absolutely radiant and we love that you’re already feeling the vibe. Your words mean even more and we’re honored to be the space that’s reigniting your fire. You’ve found the perfect place to grow, get stronger, and stay inspired alongside a powerful community of Queens just like you! If you ever need any help or have questions, feel free to reach out to us at info@queenwarriors.com