QW Customer Support

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22 Aug 11:49

Great question, Queen!  We’re so excited for you to get started on Monday. Many of our queens like to add their own warm-up or cool-down routines such as light cardio or stretching, while others follow the workout as is. It really comes down to what feels best for your body and how you want to complement the classes.  The key is always to listen to your body and ease in at your own pace. For more personalized guidance and to make sure you’re getting the most out of your journey, we recommend sending us an email directly at info@queenwarriors.com Our team will be happy to walk you through it step by step.

22 Aug 05:58

That’s amazing, Queen! Huge congratulations on showing up for day three! That consistency is everything. It’s so true, the hardest part is starting, but the way you push through and finish strong is what makes all the difference. Keep shining and celebrating every win, you’re doing incredible! If you ever need any help with your account, please don’t hesitate to reach out to us at info@queenwarriors.com

21 Aug 17:30

Hello Queen, thank you for sharing this with us. It takes courage to open up. Please know that what you’re experiencing is so normal, especially when life feels overwhelming with school, work, and family. Even doing 1 or 2 workouts a week is still progress, and it shows that you’re making an effort to care for yourself in the middle of everything you juggle. That is something to be proud of. Remember, your journey doesn’t have to be perfect to be powerful. Every small step counts, and even on the weeks where you can’t show up as much as you’d like, you’re still moving forward. Be gentle with yourself, you’re doing amazing. If you ever need help with your account, please don’t hesitate to reach out to us at info@queenwarriors.com. You’ve got this, Queen! one step at a time.

Reply

It’s so wonderful to see your excitement for the next challenge, Queen!  We love that you’re ready and waiting for it. Rest assured, another challenge will be coming in the very near future.  Behind the scenes, QW is working hard to make every experience special and every challenge truly memorable, so definitely stay tuned and keep an eye out for announcements soon! And of course, if you’d like more info or need any assistance in the meantime, please don’t hesitate to reach out to us at info@queenwarriors.com

Replied on Start Here!

20 Aug 08:15

Welcome Queen!!  Today marks the beginning of something amazing! We’re so excited to see you shine and crush your goals. Let’s do this together! If you ever need extra guidance or support, feel free to email us anytime at info@queenwarriors.com

Replied on Start Here!

20 Aug 08:09

That’s amazing, Queen! Welcome to the Queen Warriors community! We’re so excited to have you here investing in yourself and your journey! You’ve already taken the most important step by showing up. Stay consistent, take it one day at a time, and remember this community and our team are here to cheer you on every step of the way. You’ve got this! If you ever need extra guidance or support, feel free to email us anytime at info@queenwarriors.com .

19 Aug 13:43

Great question, Queen! Thanks for reaching out. To access all replays, here’s what you’ll want to do: Open your QW App, swipe up a bit, and you’ll see the “Latest Replay” section. Click there, and you’ll find the most recent replays all the way back to 2022.

For quick access, here’s the direct link: Latest Replays 🔗

If you’re looking under the Target Area Collections, you’ll notice only the 30 most recent videos show up at first. But don’t worry, it’s not limited to just 30! Simply tap on the search icon (magnifying glass) in your QW app, select Targeted Body Areas, then choose the body area you’re interested in. From there, you’ll be able to see all videos under that target, not just the latest ones. If you have more questions, need clarification, or run into any issues, the fastest way to get help is by emailing us directly at info@queenwarriors.com 

Way to kick off your Tuesday, Queen! A 3K on the treadmill, green juice, cafecito, and yogurt, that’s the perfect power combo! Love seeing you start the day strong. As for the next challenge you didn’t miss it! We’ve got some very exciting things being prepared behind the scenes for all of our Queens, and we can’t wait to share it with you soon. Stay tuned right here in the community and on your QW app for the official announcement. If you’d ever like direct updates or need extra support, feel free to reach out to us anytime at info@queenwarriors.com

19 Aug 04:01

Welcome back Queen! We love your dedication to keeping up with your workouts even while on vacation, that’s the spirit! Staying consistent no matter where you are is such a huge win and shows your true commitment. We’re so glad to have you back in your zone! If you ever run into any issues with streaming, devices, or account access again, please don’t hesitate to reach out to us at info@queenwarriors.com. If possible, sharing any type of error message or a screenshot of what you see when trying to connect would be super helpful too, that way we can assist you faster and get you right back into your workouts.

19 Aug 03:57

Hello Queen! Thank you for reaching out and welcome to the QW community! To access the scheduled workout classes for the day, simply head over to the “Calendar” section in your QW app (bottom menu). From there, tap on today’s date and you’ll see all the scheduled workouts available for the day. 

👉 Pro tip: You can also tap the “Remind Me” option so you never miss a session. Just to clarify, the “Daily Schedule” section in your app is mainly to show you the schedule, it won’t take you directly into the classes. The “Calendar” is where you’ll actually access them. If you’re still experiencing issues, please don’t hesitate to email us at info@queenwarriors.com and we’ll be happy to assist you further.