Hi Queen! Thank you for sharing this with us. We’re so proud of your dedication and showing up, even when tech gets in the way! It sounds like your app may be experiencing a temporary hiccup, and we definitely want to get that sorted out for you as soon as possible. To help us take a closer look and provide the best support, please send an email to info@queenwarriors.com with the details you're experiencing.

Great question, Queen! For the LYC – Glow & Flow Challenge, you’ll want to follow the assigned recorded workout videos provided within the QW app or QW TV website. These workouts have been specifically selected and designed for this challenge to help you stay on track and achieve the best results. Any videos you may have uploaded or saved for personal use are totally optional, you can use those as supplemental workouts if you wish, but the main focus should be on the recorded challenge workouts. If you have any further questions, feel free to reach out to us at info@queenwarriors.com

Got it, Queen! Thanks for sharing. Yes, since you're using the app through your Fire Stick, that counts as a TV platform, which currently doesn’t support badges just yet. Still, our goal is always to enhance so stay tuned, and we’ll keep you updated. If you have more questions, feel free to reach out to us at info@thequeensclub.com.

Thank you so much for reaching out and sharing your concern, Queen. We truly understand how disappointing it can feel when you’re unable to find a workout you’ve enjoyed, especially powerful sessions like Sammi and Jamila’s lower body routines! Please rest assured, no workout videos have been removed from the app. However, videos are regularly updated and shuffled within each category to keep content fresh and engaging. This sometimes means a workout may appear in a different section or not be immediately visible.

To help you find a specific workout, we recommend using the magnifying glass icon at the top-right corner of your app. Then:

Select your coach’s name under the “Author” field

Choose the Targeted Body Area (e.g., lower body)

Set the Duration you’re looking for

Skip the “Category” section

Additionally, we encourage you to use the “Save,” “Download,” or “Mark as Watched” options for easier access to your favorite workouts in the future. 

Jennifer Barzola Hey Queen! It’s not too late at all to submit your before photos. Just send us an email at info@queenwarriors.com, and we’ll personally guide you on where to send them. We’re here to help every step of the way!

Hello Queen! Dominique Dortch Thank you for reaching out, and we apologize for the confusion and inconvenience you’re experiencing. After carefully reviewing your account, we can confirm that you do have access to the challenge videos. However, it appears you have two email addresses registered with the Queen Warriors app. Please ensure you are logging in with the correct email address associated with your LYC challenge registration to access all the content properly. For any further assistance or questions, feel free to contact our customer support team at info@queenwarriors.com. We’re here to help!

Great question, Queen! The videos that are uploaded in the app are pre-recorded workouts, specially picked and designed exclusively for the LYC – Glow & Flow Challenge. These are different from the live classes that happen daily (like the one at 7:30 PM EST).  If you need more help, feel free to email us at info@queenwarriors.com anytime!

Hey Queen! Thanks for reaching out! To join the Recomp Program, the best way to get started is by contacting us directly through email at info@queenwarriors.com. Our team will be happy to assist you step-by-step and make sure you’re all set up.

Absolutely, Queen! You are more than welcome to submit your before photos. We totally understand you just joined, and we’re so excited to have you on this journey with us! If you need any extra help or have questions about submitting your photos, feel free to email our team at info@queenwarriors.com we’re happy to assist you anytime!