QW Customer Support

Image for the badge Igniter.
Igniter earned for a 1-day streak!
Image for the badge Glow Getter.
Glow Getter earned for a 3-day streak!
Image for the badge Consistency Queen.
Consistency Queen earned for a 7-day streak!
Image for the badge Sweat Sister.
Sweat Sister earned for a 15-day streak!
Image for the badge Phoenix Queen.
Phoenix Queen earned for a 30-day streak!
Image for the badge Strength Builder.
Strength Builder earned for a 60-day streak!

09 Sep 16:18

Hi Queen! It’s not too late you can still join the LYC – POWER Challenge!  Enrollment is open, and as long as you jump in now, you’ll be able to catch up and move right along with the rest of the Queens. You’ve got this !If you need any help getting started, just send us an email at info@queenwarriors.com

09 Sep 06:23

Hello Queen ! Thank you for your question! We are sending out 2 reminder emails each day with the link to submit your “Before” photos, so please check your inbox for those messages. For your convenience, we’ve also sent the submission link directly to your Messages section inside the QW app. You can access it there at any time. Wishing you the best as you begin your journey in the LYC – POWER Challenge! 👑

08 Sep 12:50

Hi Queen! Great question! It’s totally fine if you’d like to do the Love Yourself Challenge – POWER Edition Tuesday through Friday instead of starting today. What matters most is that you complete your 3 workouts per week you have the flexibility to decide what days work best for you. The most important part is staying consistent and listening to your body along the way. If you need any additional guidance or support, please don’t hesitate to reach out to us at info@queenwarriors.com —we’d be happy to help!

Hello Queen! If you accidentally signed up with the wrong email, no worries! To get the proper assistance with your account, please send us a message at info@queenwarriors.com and our team will help you get everything sorted out.

Hi Queen! Thank you for letting us know! We just sent a new email to the address we have on file for you, so please check your inbox (and spam/junk folder just in case). Also, you’ve now been added to the LYC – Power Challenge private group inside your QW app. To find it, simply go to “Community” in the upper left corner, then tap on “Channels” you’ll see the private group there. If you run into any issues at all, please don’t hesitate to email us at info@queenwarriors.com and we’ll make sure you’re all set.

Reply

Hi Queen!  Thank you so much for letting us know. I understand how important it is to have everything ready for your challenge. We’ve just sent you a private message in your QW app with details to help you access your videos. Please take a look there and respond directly so we can get you set up right away.

Reply

07 Sep 12:13

Hi Queen  Great question! An email was sent out to all queens who joined the LYC – POWER Challenge with all of the resources you’ll need, so be sure to check your inbox (and spam/junk folder just in case).  To make it even easier, we also sent you a private message inside your QW app, you’ll find the nutrition guide right there waiting for you. Enjoy, Queen! And if you run into any issues at all, don’t hesitate to email us at info@queenwarriors.com so we can help right away. 

05 Sep 17:58

Hi Queen Tee Dionne Thanks for reaching out! You can access your brand-new LYC – POWER Challenge workouts right in your QW app. A fresh set of workouts will be uploaded every Friday of each week throughout the 4 weeks of the challenge. Also, don’t worry  very shortly, you’ll receive an email with all the resources you’ll need for this challenge, including guides and tools to help you stay on track. If you need further assistance, please feel free to email us anytime at info@queenwarriors.com — we’re here to help you every step of the way

05 Sep 17:49

Hi Queen STACY  Great question! The fitness guide (and the printable paper you’re looking for) will be available very soon it will go live once the workout videos are uploaded later today. No worries, you’ll be notified as soon as everything is ready for you inside the app. Thank you so much for your patience, Queens we’re almost there!

Reply

05 Sep 09:42

Melody Caravieilhes Hello Queen! Thank you so much for reaching out and sharing this. Upon reviewing your account, it looks like the email address used to purchase the LYC – POWER Challenge is different from the one connected to this comment. This is why you’re not currently seeing access under this account. Rest assured, you do have access to the challenge. To best assist you, please send us an email at info@queenwarriors.com, and our team will confirm the exact email linked to your LYC – POWER Challenge purchase and guide you through accessing your account. We’re here to make sure you’re set up and ready to go, Queen!