Hello Queen, Thank you for reaching out. We’ve carefully checked your account and confirmed that the videos are playing without any issues on our end. Could it be that you’re accessing the replay from a different section? To view replays, please head directly to the [“Latest Replay”] section of your QW app. This is the only section where you’ll find the workout videos from recently ended live classes. If you still encounter any difficulties or experience a specific issue, kindly send us an email at info@queenwarriors.com so we can look into it further and provide you with the best support.
QW Customer Support
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23 Sep 10:12
Hello Queen! Thank you for sharing this with us, and we’re so sorry to hear about your lower back injury. We completely understand how much you miss moving your body your dedication truly shines through. At this time, the most important thing is to follow your doctor’s advice and allow your body the rest it needs to heal fully. Recovery is just as much a part of the journey as the workouts themselves, and honoring this stage will help you come back stronger. If you feel the need to stay active while healing, you might consider gentle, low-impact activities such as mindful stretching, breathing exercises, or light walking but only if these are cleared by your healthcare provider. Please avoid any movements that could strain your back further. Your health and safety come first, Queen. Take this time to care for your body with patience and kindness, and you’ll be back to your workouts with even more power when the time is right.