Hello Queen! Dominique Dortch Thank you for reaching out, and we apologize for the confusion and inconvenience youâre experiencing. After carefully reviewing your account, we can confirm that you do have access to the challenge videos. However, it appears you have two email addresses registered with the Queen Warriors app. Please ensure you are logging in with the correct email address associated with your LYC challenge registration to access all the content properly. For any further assistance or questions, feel free to contact our customer support team at info@queenwarriors.com. Weâre here to help!
QW Customer Support
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28 May 10:23
Thank you so much for reaching out and sharing your concern, Queen. We truly understand how disappointing it can feel when youâre unable to find a workout youâve enjoyed, especially powerful sessions like Sammi and Jamilaâs lower body routines! Please rest assured, no workout videos have been removed from the app. However, videos are regularly updated and shuffled within each category to keep content fresh and engaging. This sometimes means a workout may appear in a different section or not be immediately visible.
To help you find a specific workout, we recommend using the magnifying glass icon at the top-right corner of your app. Then:
Select your coachâs name under the âAuthorâ field
Choose the Targeted Body Area (e.g., lower body)
Set the Duration youâre looking for
Skip the âCategoryâ section
Additionally, we encourage you to use the âSave,â âDownload,â or âMark as Watchedâ options for easier access to your favorite workouts in the future.Â