QW Customer Support

Image for the badge Igniter.
Igniter earned for a 1-day streak!
Image for the badge Glow Getter.
Glow Getter earned for a 3-day streak!

Hello Queen! 

Coach Alexis’ Nutrition Coaching is now LIVE and working perfectly! You can join the session directly by clicking the link below:

🔗 Click here to join Coach Alexis' Nutrition Coaching

If you have any issues or need support, feel free to reach out to us at info@queenwarriors.com.

Commented on Video is not playing

23 Apr 10:18

Hello Queen! Thank you for reaching out. We're so sorry you're having trouble with the video playback! To help you better, could you please share a bit more detail? For example, are you seeing an error message, is the video buffering, or is there no sound or image?

For the fastest support, we highly recommend sending us an email at info@queenwarriors.com with the details of the issue, including the name of the workout and any screenshots if possible. We’ll be happy to look into it right away!

lyc-qw-3-method-challenge-2025_before.png

23 Apr 10:14

lyc-qw-3-method-challenge-2025_after.png

Hello Queen! First and foremost, congratulations on completing your final chemo treatment, what a truly inspiring milestone. Your strength and determination are remarkable, and we are honored to have you as part of the Queen Warrior community. Regarding the before/after logo images you've seen shared: once you submit your progress photos using the official challenge submission form, the "Before" or "After" logos will be automatically added for you. If you would prefer to add them manually or use them in advance, please find the logo images attached for your convenience.

Should you need further assistance or have any additional questions, don’t hesitate to reach out to us at info@queenwarriors.com. We’re here to support you every step of the way on this incredible journey.

Hey Queen Sharonda Underwood  Thanks for reaching out! Can you let us know what specific issue you’re having while trying to watch the live workout? If it’s trouble right at the beginning of the stream, we highly recommend refreshing or reloading the page. This usually clears things up and gets everything running smoothly! And of course, if you continue having trouble, feel free to email us at info@queenwarriors.com

Welcome to the Queen Warriors family, Queen! We got you!  To help guide you through everything and make the most of your new membership, start by watching this "Start Here" video: Start Here Video 

It walks you through on how to kick off your journey strong! You’re exactly where you need to be and we’re beyond excited to support you every step of the way! And of course, if you have any questions or need more guidance, you're always welcome to send us an email at info@queenwarriors.com

Absolutely, Queen! We hear you, and we’re so glad the affirmations have been uplifting for you. Rest assured, the affirmations will continue to be a part of your Queen Warrior journey! We’ve got your back, and we’re here to support you every step of the way. 

16 Apr 13:33

Hello Queen! Yes, progressive overload is key for fat loss and strength! It doesn’t always mean increasing weights. You can also add reps, slow down the tempo, shorten rest time, or improve your form. The goal is to gradually challenge your muscles so your body keeps adapting. Strength training boosts your metabolism, helping you burn more calories even at rest. Stay consistent, and you’ll keep seeing results!

Reply

16 Apr 08:25

Hey Queen! Great question! We totally understand the curiosity! With the new QW3 Method, we’ve simply simplified things to help all of our queens stay consistent and crush their goals with just 3 workouts a week or more! 

Now, as for the hour-long sessions, nothing major has changed! The new 1-hour classes are actually split into two 30-minute workouts. Each session is designed to target different muscle groups, typically upper and lower body, so you still get the flexibility and intensity you're used to, just with a little more structure!

And don’t forget! Your QW app has a huge library of 30-minute workouts too! Just tap the magnifying glass icon at the top right, select your preferred coach, equipment, or target area, and skip the Category filter. You’ll find tons of workouts that match your vibe. If you ever need more guidance, feel free to email us at info@queenwarriors.com 

Reply

Hey Queen! olga rico

To access Week 1 of your program, here’s what you’ll need to do:

📲 Open your QW app and scroll down until you see the Fab 10-Minute Program section.

💥 Make sure to tap on "Premium - Fab 10-Minute Booty Blast" — but not the introduction video!

Once you tap on that, it will take you to the entire collection, where you’ll find Week 1 and all the other weeks neatly organized for you! If you need any help along the way, don’t hesitate to reach out to us at info@queenwarriors.comÂ