QW Customer Support

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22 May 09:40

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Hey Queen! Yes, you absolutely can refer a friend—how exciting!  However, to do this, you'll need to use a browser (not the app) and head over to the Queen Warriors TV website.

Here’s how to do it:

Visit https://queenwarriors.tv and log into your account.

On the top right corner, hover your mouse over “Manage Subscription.”

From the dropdown, click on “Account.”

You’ll then see a “Refer a Friend” option on that page—just like in the screenshot below!

Feel free to send us an email at info@queenwarriors.com if you need any help or have more questions.

Reply

21 May 15:30

Hey Queen! Thanks for reaching out. We totally get how important your music is for powering through those workouts! If you’re trying to play your iTunes (Apple Music) in the background while doing a QW workout and it suddenly stopped working, here are a few steps to help:

📱 iPhone/iPad Steps:

Start your music first through the Apple Music or iTunes app.

Then, open your QW app and start the workout video.

If the music stops once the video starts, swipe down (or up) to access your Control Center, and press Play on your music again.

Your music should now continue playing in the background while your workout video is running!

⚙️ Also check:

Make sure Silent Mode is off.

Ensure that Low Power Mode isn't interfering with background processes.

Keep your app updated to the latest version for best performance.

If it’s still not working, a quick device restart often helps reset background audio permissions.

And of course, if you continue having trouble, feel free to email us at info@queenwarriors.com 

21 May 09:46

Hello Queen! Thanks for reaching out and we're so sorry for the confusion! To better assist you and check on your FB community group status, we kindly ask that you send us an email at info@queenwarriors.com. Our team will gladly look into it and make sure you're all set and connected with the community again.

21 May 09:12

Hi Queen! Welcome aboard, we're so excited to have you! If you're looking for more recipes, you’ll love this! Here's the entire QW recipe library available to you:👉 https://queenwarriors.tv/categories/category-plcswpglto4

There’s a great variety in there, so feel free to explore and mix it up based on your goals and taste preferences If you need any help navigating or have more questions, don’t hesitate to email us at info@queenwarriors.com

Yes Queen! To answer your question, once you've joined the LYC – Glow & Flow Challenge, you will continue to have access to the Grocery List, Nutrition Guide, and all support materials even after the 6 weeks are done. However, please note that access to the actual challenge workout videos will end once the challenge is over. If you have any other questions or need support, feel free to message us or send an email to info@queenwarriors.com

Reply

Hey Queen!  Please don’t hesitate to email us at info@queenwarriors.comand we’ll make sure the before photo submission link is manually sent your way.

Replied on (12/29/25) Monday

19 May 21:34

Hey Queen! 

So happy to have you here! To join the Live workouts, just follow these steps:

Open your QW App✅ Head over to the “Calendar” section✅ You’ll see all the scheduled classes — simply tap on the class at the time it goes live to join!

If you need any help, feel free to send us an email at info@queenwarriors.com 

Reply

Hey Queen! You can complete all the workouts right from the comfort of your home — all you need is a mat and a pair of dumbbells! That’s it! To submit your before photos, just click this link:📸 Submit Your Before Photos Here

You're all set to glow and flow!

Welcome, Queen! We’re so excited to have you on board for the Love Your Challenge – Glow & Flow! You can find the program directly using this link:👉 LYC – Glow & FlowIt will also be updated and featured in your QW app soon, so keep an eye out! Let’s GLOW & FLOW, Queen! 

Welcome, Queen! So excited to have you with us! Yes, you should receive a welcome email shortly after signing up. If you haven’t seen it yet, please check your spam, junk, or even your “important” folder, sometimes it hides in there. If you still don’t see it, no worries  just shoot us an email at info@queenwarriors.com and our team will gladly help you out!