Hey Queen! We’re truly sorry to hear you’re having a frustrating experience with logging in on your TV that’s definitely not what we want for you. If you’re open to it, we’d love the chance to help resolve this before you make any final decisions. Could you let us know exactly what’s happening when you try to log in for example, are there any error messages, or does it just refresh the screen? Please feel free to send us the details (a screenshot if possible) to info@queenwarriors.com, and we’ll do everything we can to assist you and make things smoother.
QW Customer S.
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22 Jul 13:18
Rosalina Rosas You’re so welcome, Queen! And thank you for sending the email. Our team will take care of you! Also, just a quick tip: please make sure you're not logged in on too many or multiple devices at once, as that can sometimes affect access and performance. And while watching through your TV is definitely a great experience, we want to let you know that streaks and badges only track through the mobile app or web browser so for full progress tracking, those are the best platforms to use. Keep showing up! You're doing amazing!Â