Hey Queen! Thank you for bringing this up, we understand how frustrating that can be, especially when you’re ready to get your workout in. When streaming through smart TVs, this type of issue is often related to device performance, connection stability, or cached data rather than the workout itself. A few quick things you can try:

• Restart your TV (unplug for 1–2 minutes, then plug back in)

• Check your Wi-Fi connection strength

• Make sure your TV’s software is fully updated

• Log out and back into the app or reinstall it if possible

These steps usually help refresh the connection and clear any temporary glitches. If the issue continues, please email us at info@queenwarriors.com with your TV type and details of the error. We’ll be happy to look into it further for you 👑✨

Hi Queen! 👑 We’d love to help you with this! Could you let us know what happens when you try to access the live workouts? Are you seeing any error messages or is it not loading? To help us resolve this faster, you can also send us an email at info@queenwarriors.com with screenshots and a quick description of the issue you’re experiencing. That way we can properly look into it for you. We’ve got you, Queen!

Hello Queen! We are glad to know that you're all set! You may submit your before photos through the link we sent in your messages section. 

Hi Queen! 👑No worries at all, we’ve got you! Inside the Love Yourself Challenge – Renewed Edition, each week is already structured for you, so you don’t have to guess.

For each week, you’ll complete 4 workouts total:

✔ 1 Upper Body

✔ 1 Lower Body

✔ 2 HIIT workouts

You can follow them in order throughout the week (for example: 1 workout per day, 4 days a week), and take rest days in between as needed. Just start with Week 1 and go in order  everything is laid out for you step by step You’re doing amazing already by starting, Queen! If you need more help, feel free to email us at info@queenwarriors.com

Natasha Hello Queen! Kindly check your messages section when you have time. Thank you! 

Hi Queen 👑We totally understand the confusion, and we’re glad you reached out. The Love Yourself Challenge – Renewed Edition is intentionally designed as a structured, on-demand experience, so you can follow it on your own time while still having guidance, coaching, and community support throughout the 6 weeks. The workouts inside aren’t random, they’re carefully selected and structured in a specific order to help you build strength, stay consistent, and see real results when followed as designed. While it may feel different from a previous challenge, the transformation always comes down to showing up, trusting the structure, and staying consistent. That’s where the real magic happens. We’ve created this experience to support as many Queens as possible in a way that’s flexible, effective, and results-driven and we’re here to support you every step of the way. If you have any other questions, feel free to reach out to info@queenwarriors.com

Hello Queen Jocelyn kindly send us an email to info@queenwarriors.com and our will definitely be able to assist you by checking your account. 

Hey Queen! You're absolutely right, this is the the day 1 of week 1 LYC - Renewed. 

Hello Queen! If you haven't submit your before photos yet, we'll send you a private message with the direct link to submit those. Kindly check your QW app "Messages" section. If you need anymore assistance, feel free to send us an email to info@queenwarriors.com

Hey Queen! After you successfully sign up to the LYC - Renewed Challenge you should see the program above the "Daily Schedule" section. Kindly see the screenshot below: