Hi Queen 👑First of all, welcome to Queen Warriors! We’re so glad you’re here. And don’t worry at all, it’s completely normal to feel a little overwhelmed when you first open the app. Once you see how it’s structured, it actually becomes really simple to navigate. The best place to start is the “Start Here” video. It’s the very first thing you’ll see when you open your QW app. Coach Fabiana walks you through exactly how the platform works and how to begin your journey step-by-step.

To make it even easier, you can watch it here:

👉 https://queenwarriors.tv/programs/qw_start-here-video_v1-7a3c0b

Next, check out these two sections:

• Latest Replay – where you can do workouts anytime that fits your schedule.

• Calendar – where you can see all the LIVE classes from Monday to Friday and join them directly.

Once you start with those three areas, everything will feel much clearer. If you ever need more help, feel free to email us at info@queenwarriors.com

Hi Queen! Great question, and we appreciate you sharing that you enjoy the Pilates classes. Pilates was part of some of our earlier programming and was offered during a previous season of Queen Warriors. At the moment, that specific class format isn’t part of the current live schedule. However, the platform is always evolving and we regularly rotate class styles based on what the Queens are asking for and enjoying most. We definitely encourage you to keep checking the app, especially the Calendar and Replay sections—as new formats and fresh classes continue to roll out. You never know what might be coming next! If you ever need help navigating the app or finding specific workouts, feel free to email us anytime at info@queenwarriors.com and we’ll be happy to assist. 👑💪

Hi Queen thank you for reaching out, we totally understand how that can be confusing. Just to clarify, the Supplement Stack is completely FREE with your membership. In the email you’ll also see a “Download Now” button that gives you full access at no cost. Sometimes that email can land in spam or promotions, which makes it easy to miss. No worries at all though, to make this easier for you, we’ve gone ahead and sent you the Supplement Stack directly via private message so you have it right away 👑✨ If you need anything else or would like us to resend the email, please feel free to contact us at info@queenwarriors.com. We’re always happy to help!

Hey Queen! A private message has been sent. Kindly check!

Hey Queen! Welcome and we are excited for you. 💪👑

Hi Queen great question! Challenge programs like  are typically offered as limited-time experiences, so once the challenge period wraps up, those specific videos may no longer appear in the main library. To better assist you, could you email us at info@queenwarriors.com and let us know exactly which LUV Challenge (or specific workouts) you’re referring to? That way we can check your account and give you the most accurate guidance. Thank you for your patience. 

Hi Queen! Yes, you can absolutely stream to your Samsung Smart TV, and we’ll get that video showing properly.  Since the sound is coming through but not the video, it’s usually a mirroring setting or compatibility issue.

Here are a few things to try:

If you’re using an iPhone (AirPlay):

1. Make sure your TV and phone are on the same Wi-Fi.

2. On your TV, go to Settings > General > Apple AirPlay Settings and ensure AirPlay is ON.

3. On your iPhone, swipe down from the top right and tap Screen Mirroring.

4. Select your Samsung TV.

If you’re using Android (Smart View):

1. Swipe down and tap Smart View.

2. Select your TV.

3. If video still doesn’t appear, disconnect and reconnect after restarting both devices.

If mirroring continues to only play audio, try restarting the TV completely (unplug 1–2 minutes) and reconnect. If you’d like, email us at info@queenwarriors.com and let us know which phone you’re using, we’ll guide you step-by-step 👑

Let's go Queen!! 

Hello Queen! Thank you for bringing this up, we know how frustrating that can be, especially mid-workout. When this happens on Roku, it’s usually related to device-side performance (like cached data, memory, or connection stability) rather than the app itself. Even if the app shows as updated, the Roku device may just need a quick refresh.

We recommend trying the following:
• Restart your Roku device (unplug it for 1–2 minutes, then plug back in)
• Check your internet connection strength
• Remove and reinstall the QW app on Roku
• Make sure your Roku system software is fully updated

These steps typically resolve mid-playback interruptions.

If it continues after trying those, please email us at info@queenwarriors.com so we can look into it further for you.

Queen 💛 First, we’re so sorry for your loss. Thank you for sharing something so personal with us. Walking through that and still choosing to show up for yourself takes real strength. It’s completely okay to want to feel better in your body and your mindset. This journey can be part of your healing at your pace, in your way. No pressure, just progress and grace. We’re truly glad you’re here, and you are not walking this alone. Sending you strength and support as you begin this chapter 👑