Hi Queen! Thank you for letting us know! and we're so sorry for the confusion with your badges and streaks. We're currently looking into your account now to better understand what’s going on. In the meantime, could you please send us a quick email at info@queenwarriors.com? That way, our team can personally assist and make sure everything is properly updated for you. We truly appreciate your patience, and we’ll make sure this gets taken care of for you. 

Absolutely, Queen! we hear you! Not much has changed. The new 1-hour classes are essentially a thoughtful combination of two 30-minute sessions merged into one for a more complete and progressive workout experience. There’s even a 2-minute break built in halfway through to help you reset if you choose to continue. That said, you absolutely have the option to do just the first 30 minutes if that fits your schedule or energy level better. The beauty of the program is that it’s designed with flexibility in mind you’re still showing up and staying consistent, which is what truly matters most. And of course, if you have any questions or need further support, don’t hesitate to reach out to us at info@queenwarriors.com

Hey Queen! Thank you so much for your patience and yes, we completely understand how frustrating tech hiccups can be sometimes! We sincerely apologize for the inconvenience. These occasional interruptions can happen during background optimizations, system updates, or bug fixes to keep everything running smoothly and up to date for your best experience. We’ve checked on our end and everything should now be working as expected. But if you’re still experiencing any issues, please don’t hesitate to reach out to us at info@queenwarriors.com and if possible, include a screenshot to help us assist you faster.

Hi Queen! Thank you for sharing this with us. We’re so proud of your dedication and showing up, even when tech gets in the way! It sounds like your app may be experiencing a temporary hiccup, and we definitely want to get that sorted out for you as soon as possible. To help us take a closer look and provide the best support, please send an email to info@queenwarriors.com with the details you're experiencing.

Got it, Queen! Thanks for sharing. Yes, since you're using the app through your Fire Stick, that counts as a TV platform, which currently doesn’t support badges just yet. Still, our goal is always to enhance so stay tuned, and we’ll keep you updated. If you have more questions, feel free to reach out to us at info@thequeensclub.com.

Thank you so much for reaching out and sharing your concern, Queen. We truly understand how disappointing it can feel when you’re unable to find a workout you’ve enjoyed, especially powerful sessions like Sammi and Jamila’s lower body routines! Please rest assured, no workout videos have been removed from the app. However, videos are regularly updated and shuffled within each category to keep content fresh and engaging. This sometimes means a workout may appear in a different section or not be immediately visible.

To help you find a specific workout, we recommend using the magnifying glass icon at the top-right corner of your app. Then:

Select your coach’s name under the “Author” field

Choose the Targeted Body Area (e.g., lower body)

Set the Duration you’re looking for

Skip the “Category” section

Additionally, we encourage you to use the “Save,” “Download,” or “Mark as Watched” options for easier access to your favorite workouts in the future. 

Hello Queen! Dominique Dortch Thank you for reaching out, and we apologize for the confusion and inconvenience you’re experiencing. After carefully reviewing your account, we can confirm that you do have access to the challenge videos. However, it appears you have two email addresses registered with the Queen Warriors app. Please ensure you are logging in with the correct email address associated with your LYC challenge registration to access all the content properly. For any further assistance or questions, feel free to contact our customer support team at info@queenwarriors.com. We’re here to help!

Hey Queen! Thanks for reaching out! To join the Recomp Program, the best way to get started is by contacting us directly through email at info@queenwarriors.com. Our team will be happy to assist you step-by-step and make sure you’re all set up.

Absolutely, Queen! You are more than welcome to submit your before photos. We totally understand you just joined, and we’re so excited to have you on this journey with us! If you need any extra help or have questions about submitting your photos, feel free to email our team at info@queenwarriors.com we’re happy to assist you anytime!

Hey Queen We totally hear you and we’re so glad to know you’re loving the daily motivation! If you’re referring to the daily affirmations, you can easily find them again by:

Opening the QW app

Tapping the magnifying glass (search) icon

Selecting "Category"

Then you'll see the Affirmations library 🧘🏾‍♀️💫

You can also check the "Featured" section on the home screen where the current daily affirmation is highlighted. If you ever need more help or can’t find them, feel free to email us at info@queenwarriors.com and we’d be happy to assist you