QW Customer Support

Image for the badge Igniter.
Igniter earned for a 1-day streak!
Image for the badge Glow Getter.
Glow Getter earned for a 3-day streak!
Image for the badge Consistency Queen.
Consistency Queen earned for a 7-day streak!
Image for the badge Sweat Sister.
Sweat Sister earned for a 15-day streak!
Image for the badge Phoenix Queen.
Phoenix Queen earned for a 30-day streak!
Image for the badge Strength Builder.
Strength Builder earned for a 60-day streak!

27 Apr 12:01

Hello Queen! First off, huge congratulations on completing your workout (especially with your little one climbing all over you! That’s true Queen Warrior energy right there!) As for the streaks, we’re SO excited to share that this is a feature we’re currently working on behind the scenes! It’s not available just yet, but very soon you and all of our Queens will be able to track your streaks right inside your QW app, giving you even more reason to stay motivated and celebrate every single win! And guess what? Streaks aren’t the only thing we’re cooking up! There are even more exciting features coming your way, so definitely stay tuned, Queen! If you have any more questions or need extra support, you're always welcome to email us at info@queenwarriors.com 

Reply

27 Apr 06:09

Hello Queen! Thank you so much for your feedback. We’re so happy to hear you enjoyed the challenge! To better assist you, could you please let us know which specific challenge you’re referring to? We want to make sure we provide you with the most accurate and helpful information. For a more personalized response, feel free to send us an email at info@queenwarriors.com  we’d love to support you further! 

Hello Queen! Great question! If you're looking for workouts without weights, especially under the beginner category, we got you! We highly recommend using your QW app’s search feature. Just tap the magnifying glass icon in the upper right-hand corner of your screen and type in "beginner." From there, you'll see a full library of beginner-friendly workouts, both with and without equipment. You’ll be able to choose what works best for you and your journey. And of course, if you need any help or have more questions, feel free to send us an email anytime at info@queenwarriors.com

25 Apr 10:38

Hello Queen! Thank you so much for sharing and major kudos to you for showing up and giving it your all! We absolutely love hearing your feedback. To make sure we fully understand your request and provide the best possible support, please feel free to send us an email at info@queenwarriors.com and we’d be happy to assist you further! 

Reply

Hello Queen! 

Coach Alexis’ Nutrition Coaching is now LIVE and working perfectly! You can join the session directly by clicking the link below:

🔗 Click here to join Coach Alexis' Nutrition Coaching

If you have any issues or need support, feel free to reach out to us at info@queenwarriors.com.

Hello Queen! 

Coach Alexis’ Nutrition Coaching is now LIVE and working perfectly! You can join the session directly by clicking the link below:

🔗 Click here to join Coach Alexis' Nutrition Coaching

If you have any issues or need support, feel free to reach out to us at info@queenwarriors.com.

Commented on Video is not playing

23 Apr 10:18

Hello Queen! Thank you for reaching out. We're so sorry you're having trouble with the video playback! To help you better, could you please share a bit more detail? For example, are you seeing an error message, is the video buffering, or is there no sound or image?

For the fastest support, we highly recommend sending us an email at info@queenwarriors.com with the details of the issue, including the name of the workout and any screenshots if possible. We’ll be happy to look into it right away!

lyc-qw-3-method-challenge-2025_before.png

23 Apr 10:14

lyc-qw-3-method-challenge-2025_after.png

Hello Queen! First and foremost, congratulations on completing your final chemo treatment, what a truly inspiring milestone. Your strength and determination are remarkable, and we are honored to have you as part of the Queen Warrior community. Regarding the before/after logo images you've seen shared: once you submit your progress photos using the official challenge submission form, the "Before" or "After" logos will be automatically added for you. If you would prefer to add them manually or use them in advance, please find the logo images attached for your convenience.

Should you need further assistance or have any additional questions, don’t hesitate to reach out to us at info@queenwarriors.com. We’re here to support you every step of the way on this incredible journey.

Hey Queen Sharonda Underwood  Thanks for reaching out! Can you let us know what specific issue you’re having while trying to watch the live workout? If it’s trouble right at the beginning of the stream, we highly recommend refreshing or reloading the page. This usually clears things up and gets everything running smoothly! And of course, if you continue having trouble, feel free to email us at info@queenwarriors.com