QW Customer Support

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26 Jun 19:02

Hello Queen! Thank you for reaching out. Coach Alexis’s Thursday class is not taking place this week due to some unexpected technical issues. We completely understand your curiosity, and we’re so sorry for any confusion or inconvenience caused. If you need any support or have further questions, feel free to email us at info@queenwarriors.com.

26 Jun 04:26

Hello Queen! We truly appreciate your interest in continuing your journey with us. To best assist you with your request regarding the annual membership, could you kindly let us know which specific promotion you're referring to? If possible, please include any details such as where you saw the promotion or any links or screenshots you may have. We kindly ask that you send this information to info@queenwarriors.com, and our team will be more than happy to review everything and provide the most accurate support regarding your membership and the promotion in question.

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25 Jun 05:47

Hello Queen! Thank you for reaching out and welcome to the journey! To get started, we recommend having a set of light (5-8 lbs), medium (10-15 lbs), and heavy (20+ lbs) dumbbells, depending on your current strength level. For resistance bands, a variety pack (light, medium, heavy) is ideal so you can adjust based on the workout and targeted muscle group. This combination will give you the flexibility to progress and challenge yourself as you get stronger. If you have any further questions or need personalized guidance, feel free to email us at info@queenwarriors.com 

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24 Jun 04:53

Welcome, Queen! Glad to have you with us. Putting yourself first is a strong move, and you're definitely in the right place for support and motivation. If you ever need assistance, feel free to reach out to info@queenwarriors.com.

20 Jun 10:07

Hi Queen! Happy Friday! You can find Fabi’s Amazon favorites directly through this link:👉 https://www.amazon.com/shop/fabiana_ferrarini

This includes the bench, weighted vest, and all the gear often used in class. You’ll also find this link in the description of every live and replay workout video on the QW app for easy access. Let us know if you need help with anything else and feel free to email us anytime at info@queenwarriors.com. 

Replied on Start Here!

20 Jun 06:18

Hi Queen! Welcome to the Queen Warriors community. We’re so excited to have you with us! Your commitment and positive spirit are truly inspiring, and we believe you’re exactly where you need to be. Trust the process, take it one day at a time, and know that we’re all here to support and uplift you every step of the way. If you ever need guidance or have questions, don’t hesitate to reach out to us at info@queenwarriors.com. You’ve got this, Queen!

Replied on Start Here!

20 Jun 06:15

Hi Queen! Thank you for reaching out! Could you kindly let us know where you attempted to download the app from (App Store, Google Play, or another source)? Also, what exact issue or message are you seeing when trying to download it? If possible, please send us a screenshot of the error to info@queenwarriors.com  This will help us better understand the issue and assist you more effectively. We're here to help you get started smoothly! 

Also, kindly try through these links below.

Android: https://play.google.com/store/apps/details?id=tv.uscreen.queenwarriors&hl=en

iOS: https://apps.apple.com/us/app/queen-warriors-tv/id1556370204 

Welcome, Queen!  We're so excited to have you here with us! It’s amazing that you already tuned into the live even just watching is a powerful first step. We can’t wait for you to experience the energy of our live workouts and the convenience of replays whenever it fits your schedule. You’re officially on your journey, and we’re cheering you on every step of the way!  If you need any help as you get settled in, feel free to reach out to us anytime at info@queenwarriors.com.

16 Jun 19:07

Hi Queen! Great question! You can always find the Amazon Favorites link located in the description of every live and replay workout video on the app.

But to make it easier for you, here’s the direct link:👉 https://www.amazon.com/shop/fabiana_ferrarini please do not hesitate to reach out to us at info@queenwarriors.com.

Hello Queen! Thank you for reaching out, and we sincerely apologize for the inconvenience you're experiencing with the replay videos. To assist you further, could you kindly clarify the specific issue? For example, are the videos freezing, not loading, or showing an error message? If so, we kindly ask that you send a screenshot of the issue to info@queenwarriors.com. Any additional details you can provide will help us investigate and resolve the matter promptly. We appreciate your patience and understanding, and we’re here to ensure you get the best experience possible.