QW Customer Support

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Hello Queen! If you accidentally signed up with the wrong email, no worries! To get the proper assistance with your account, please send us a message at info@queenwarriors.com and our team will help you get everything sorted out.

Hi Queen! Thank you for letting us know! We just sent a new email to the address we have on file for you, so please check your inbox (and spam/junk folder just in case). Also, you’ve now been added to the LYC – Power Challenge private group inside your QW app. To find it, simply go to “Community” in the upper left corner, then tap on “Channels” you’ll see the private group there. If you run into any issues at all, please don’t hesitate to email us at info@queenwarriors.com and we’ll make sure you’re all set.

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Hi Queen!  Thank you so much for letting us know. I understand how important it is to have everything ready for your challenge. We’ve just sent you a private message in your QW app with details to help you access your videos. Please take a look there and respond directly so we can get you set up right away.

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07 Sep 12:13

Hi Queen  Great question! An email was sent out to all queens who joined the LYC – POWER Challenge with all of the resources you’ll need, so be sure to check your inbox (and spam/junk folder just in case).  To make it even easier, we also sent you a private message inside your QW app, you’ll find the nutrition guide right there waiting for you. Enjoy, Queen! And if you run into any issues at all, don’t hesitate to email us at info@queenwarriors.com so we can help right away. 

05 Sep 17:58

Hi Queen Tee Dionne Thanks for reaching out! You can access your brand-new LYC – POWER Challenge workouts right in your QW app. A fresh set of workouts will be uploaded every Friday of each week throughout the 4 weeks of the challenge. Also, don’t worry  very shortly, you’ll receive an email with all the resources you’ll need for this challenge, including guides and tools to help you stay on track. If you need further assistance, please feel free to email us anytime at info@queenwarriors.com — we’re here to help you every step of the way

05 Sep 17:49

Hi Queen STACY  Great question! The fitness guide (and the printable paper you’re looking for) will be available very soon it will go live once the workout videos are uploaded later today. No worries, you’ll be notified as soon as everything is ready for you inside the app. Thank you so much for your patience, Queens we’re almost there!

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05 Sep 09:42

Melody Caravieilhes Hello Queen! Thank you so much for reaching out and sharing this. Upon reviewing your account, it looks like the email address used to purchase the LYC – POWER Challenge is different from the one connected to this comment. This is why you’re not currently seeing access under this account. Rest assured, you do have access to the challenge. To best assist you, please send us an email at info@queenwarriors.com, and our team will confirm the exact email linked to your LYC – POWER Challenge purchase and guide you through accessing your account. We’re here to make sure you’re set up and ready to go, Queen!

04 Sep 18:15

Lenader Welcome, Queen! We’re so excited to have you join us. Congratulations on taking this powerful step for yourself what a beautiful way to honor the season you’re stepping into. Creating consistency and structure is such a gift to your future self, and we’re honored to be part of your journey. You’re in the right place, and we’ll be here to support and cheer you on every step of the way.

04 Sep 18:14

Hello Queen, Tasha  Such a great question. The daily videos inside the challenge are not live, they’re pre-recorded and available on demand during the entire challenge timeframe. That means you can press play whenever it works best for you morning, evening, or even the next day if life gets busy. 

Here’s how it works:

📅 Every Friday, we’ll upload 3 brand-new, never-seen-before videos for you.

đź’Ş Then for your 4th session, you get to pick from any of our traditional live workout replays giving you flexibility while keeping things fresh and exciting.

We designed it this way so you always have structure and freedom no stress about missing a time, and no second-guessing. Just everything you need, right at your fingertips, to keep showing up strong.

04 Sep 13:29

Hello Queen!  Thank you for letting us know. Sometimes the confirmation email can slip into the spam/junk folder, so please be sure to check there first. Also, double-check that you’re looking at the same email address you used to sign up. If you still don’t see it, no worries just send us a quick message at info@queenwarriors.com  and we’ll make sure everything is set up for you.