Hi Queen! 💖 We completely understand, and thank you for reaching out! As part of the exciting new QW experience, we've refreshed the platform to make room for new workouts, programs, and seasonal challenges that keep our Queens motivated and progressing. Because of these updates, some previous video series have been retired, which is why they no longer appear in your Favorites. Every change is made with the goal of creating an even better long-term experience for our community, based on the feedback and needs of our Queens. We truly value your input and will be sure to share it with our team. If you have any questions or need help finding the right workouts for your goals, feel free to email us at info@queenwarriors.com. We're always happy to help! 💕

Hey Queen! ☀️💖 Your words are so inspiring thank you for sharing your heart with us. We truly believe that when women come together to encourage one another, incredible things happen. Every transformation begins with one decision to show up, and you've already taken that step. Stay consistent, trust the process, and remember that every workout brings you closer to the strongest version of yourself. We can't wait to celebrate your progress over the next three months and beyond. We're so grateful you're part of this sisterhood! If you ever need any help, feel free to email us at info@queenwarriors.com.

Faith Hi Queen, thank you for sharing your heart with us. We truly appreciate your honesty and, most importantly, your loyalty since the very beginning of Queen Warriors. Your support has helped shape this community. We understand how personal your saved library became and how those workouts fit your routine. As Queen Warriors has grown, we've listened to thousands of Queens and evolved the platform to create a simpler, more focused experience that helps the majority stay consistent and successful long term. While we know this change won't feel the same for everyone, it was made with our entire community in mind and with excitement for everything still to come. Your feedback has been heard and documented, and we're grateful you cared enough to share it. We truly hope you'll give this new chapter a chance.. we believe the best of Queen Warriors is still ahead, and we'd love to have you continue this journey with us. 💖

Hi Queen, welcome to the Queen Warriors family! 👑 We're so excited to have you here. To get started, open your QW App and you'll see the featured workouts and the Latest Replay section right on the home screen. You can also use the search bar to explore workouts and programs based on your goals. Once you're in the app, head to the Calendar section where you'll see all the upcoming Summer Shred classes every Monday and Wednesday at 7:30 PM ET, and Friday at 10:00 AM ET. If you're having trouble accessing your classes or need help getting started, please send us an email at info@queenwarriors.com. We're happy to help! 

Bryanna 🦋. Hi Queen! We're so excited to have you. 👑 After signing up, a confirmation/fulfillment email with all the details should have been sent to your email address, so please check your inbox as well as your spam/junk folder. If you still can't find it or need help accessing your Inner Circle membership, please send us an email at info@queenwarriors.com, and our team will get you taken care of as quickly as possible. 

Good morning, Queen! 💖 Welcome to the Queen Warriors family! 👑 We're so excited for you to begin your journey tonight. Every transformation starts with one decision to show up, and you've already taken that first step. Stay consistent, trust the process, and celebrate every victory along the way. We'll be cheering you on! 💪💕 If you ever need any help, feel free to email us at info@queenwarriors.com. Welcome, Queen!

Hi Queen! 💖 We'd be happy to help! Please send us an email at info@queenwarriors.com so our team can quickly look into your account and provide the most accurate assistance before your Zoom call. Also, after successfully signing up, a fulfillment email with important details should have been sent to your email address, so please be sure to check your inbox as well as your spam/junk folder. We'll make sure you're all set, Queen! 

Hi Queen! 💖 As part of the new and improved Queen Warriors experience, some of Coach Sammi's previous workouts were retired during our recent platform updates to make room for fresh content, new challenges, and exciting experiences for our Queens. While those workouts are no longer available, our new Full Body Shred workouts are beginner-friendly, include low-impact modifications, and are designed to help you stay strong, consistent, and achieve amazing results. If you have any questions or need help finding the best workouts for your goals, feel free to email us at info@queenwarriors.com. We're always happy to help! 💕

Victoria F. Hi Queen! 💖 Thanks for letting us know. Please send us an email at info@queenwarriors.com using the email address associated with your Queen Warriors account. Our team will review your subscription and account access to determine why you're seeing that message and help get everything sorted out as quickly as possible. We're happy to help! 

Gina L. Hi Queen! 💖 Just to clarify, the Fab Abs program was never removed from the QW App. Some workouts were retired as part of the new QW structure, but Fab Abs was not one of them. It is a separate premium subscription and is not included with the standard Queen Warriors membership. If you previously had access and were advised to repurchase, that would be because the separate Fab Abs subscription is no longer active on your account. If you have any additional questions, feel free to reply to your existing email, and our team will be happy to help further.