Hello Queen! Thanks for reaching out! Yes, you do earn badges when you complete replay workouts, mindset, or nutrition classes as long as the class is completed fully. Just a heads-up: system can detect if a video was skipped or not completed all the way through, which might affect badge awarding. So make sure you let that full video play from start to finish without skipping ahead. 

To check your earned badges:

Open your QW App

Tap on “Account” (bottom right corner)

Your badges will appear right at the top!

If you believe there’s still an issue, feel free to email us at info@queenwarriors.com and we’ll be happy to take a closer look for you!

Yesss Queen!!  Huge congrats on crushing that workout and earning your 1st badge! What a milestone! 💪🏽 Keep showing up, staying strong, and inspiring others. This is just the beginning 💜 Also, feel free to email us at info@queenwarriors.com for any concerns. 

Hey Queen! Yay for finishing your targeted area workout! Amazing job showing up for yourself! Badges usually appear within a few minutes after completing your workout, so no worries if you don’t see it right away. Just give it a moment, and you should see it pop up in your QW app under the “Account” section. A screenshot is provided below, for you to check.

If it doesn’t show up or you have any concerns, feel free to email us at info@queenwarriors.com and we’ll make sure everything’s in place for you

Hey Queen! 

The easiest way to find and watch the live classes is right in your Calendar section of the QW app. Here’s how to access it:

Open your QW app

Tap “Calendar” at the bottom of your screen

Once you’re in, tap on the date: for example, today (May 6) will show Coach Jamila’s Power class

Just click on the class, and it’ll take you straight to the Live session when it starts!

If you have any trouble or questions, you can always email us at info@queenwarriors.com

Hey Queen! If you completed your workout, you should definitely receive your badge you earned it! Sometimes it may take a moment to reflect, but you can also manually check by following these steps: Open your QW app, tap on “Account” in the bottom right corner. At the top, you’ll see your earned badges If it’s still not showing up, feel free to email us at info@queenwarriors.com so our team can take a closer look and make sure you get what you deserve!

Hey Queen! Yay on completing your workout this morning, you're already crushing it! To check out your earned badges, just open your QW app, tap on “Account” located in the bottom right corner of your screen, and right at the top you’ll see your badge achievements proudly displayed! If for any reason you’re not seeing them or need help, feel free to email us at info@queenwarriors.com We’ve got you! 

Hello Queen, Kiana Lee-Harper  Thank you for reaching out, and we’re so sorry to hear you’re experiencing this! Please know that all live classes and programs should absolutely be available to you as part of your membership. It sounds like you might be viewing the incorrect section of your QW app. To access all the most recent live class replays, simply open your QW app and scroll down slightly until you reach the section labeled “Latest Replay.” That’s where all the recent videos are located. To save you time, here’s the direct link to access that section right away: 👉 Latest Replays   If you’re still unable to access the videos or if anything continues to look off, please don’t hesitate to email us directly at info@queenwarriors.com — we’re here to make sure everything works smoothly for you.

Hello Queen! Thank you so much for reaching out, and we’re happy to help you navigate everything! Looking at the screenshot you sent, that’s the “Daily Schedule” section, which works more like a calendar showing details for upcoming live classes. It doesn’t provide replay access. To watch replays of completed classes, this is the section you want to go to: 👉 Latest Replays Below isa screenshot to help you locate the Latest Replay section in your QW app. This is the only section you need to visit when you’ve missed a live workout and want to catch the replay! As for the workouts: Yes, while each class is scheduled for 1 hour, they’re typically broken into two 30-minute segments — one focusing on lower body and the other on upper body, giving you a complete full-body workout. For further guidance, you can always check the description of each workout.  Our team updates them with details on the class focus and the type of equipment you’ll need. 

Hello Queen! We love that you're already preparing for the week ahead, that’s the kind of dedication that makes all the difference! To answer your question: the class descriptions, including any equipment needed, are updated as soon as our coaches submit the details for their upcoming live workouts. While there’s no set time for when those descriptions are posted, rest assured they’ll appear under each workout the moment we receive them. Thanks for your patience and understanding. Also, feel free to email us at info@queenwarriors.com. Keep showing up, Queen!

Welcome to Queen Warriors! Sabrina Smith  We’re truly excited to have you join us on this empowering journey toward your body transformation. Your decision to take this step is a powerful one, and we’re here to support you every step of the way as you build strength, confidence, and lasting results. If you have any questions or need assistance navigating the platform, please don’t hesitate to reach out to us at info@queenwarriors.com. We’re here for you, Queen!