QW Customer Support

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Igniter earned for a 1-day streak!
Image for the badge Glow Getter.
Glow Getter earned for a 3-day streak!
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Consistency Queen earned for a 7-day streak!
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Sweat Sister earned for a 15-day streak!
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Phoenix Queen earned for a 30-day streak!
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Strength Builder earned for a 60-day streak!

30 Jul 12:38

Welcome, Queen! We're so proud of you for showing up and crushing your first workout. That sweat is your power in motion! No worries about the starting photos, you can still take them now to track your amazing progress moving forward. It's never too late to start where you are. If you need help with anything at all regarding your account, feel free to reach out to us at info@queenwarriors.com. We’re here for you every step of the way!

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30 Jul 05:46

Queen, thank you for your vulnerability and for sharing such a powerful part of your journey. We’re so grateful you’re still here, and even more inspired that you’re choosing to fight your way back, one step at a time.  Just showing up yesterday took incredible strength, and that is something to hold onto. Healing physically and mentally, takes time, and you’re doing beautifully by simply moving forward, even if it feels slow. We’re rooting for you deeply. And if you need help with anything on your account or support along the way, feel free to email us at info@queenwarriors.com. Sending you love and prayers, always.

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28 Jul 13:57

We hear you, Queen and thank you for sharing so honestly. Doubt is real, and it can feel heavy… but just remember: starting scared is still starting. You don’t have to be perfect or have it all figured out just take that first step. The beautiful part? You’re already showing up by being here. That’s courage.  To make your journey smoother, we recommend watching the “Start Here” video. It’ll guide you step-by-step and help you ease in with confidence:

👉 Start Here Video

And if you ever need a little extra support, feel free to email us at info@queenwarriors.com. You’ve got this, Queen.

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24 Jul 11:05

Absolutely, Queen! We see you, and you're not alone! We know how incredibly hard it can be juggling motherhood, a full-time job, and trying to make space for you. It’s not easy, but you’re here, and that already says a lot about your strength and commitment.  To get started, we recommend beginning with the “Start Here” video in your QW app. It’s the perfect way to ease in, get familiar with the flow, and set realistic goals. Here’s the direct link to help you dive right in:👉 Start Here Video

A few tips for staying committed:

Do/pick short workouts at first — even 20 minutes is powerful.

Schedule it like an appointment, just like you would for your kids or job.

Use replays to work out at the time that fits your energy best.

Give yourself grace — some days will be better than others. Just showing up is enough.

Lean on the QW community — it’s full of women who understand your journey and are here to uplift you.

also, don’t hesitate to email us at info@queenwarriors.com

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Absolutely, Queen! 👑Here’s the playlist you’re looking for: 🎧 QW Spotify Playlist   Please note: The playlist may get updated from time to time, so it might not match the exact set used during every session, but it’ll still keep the energy high! If you need any further help, feel free to email us at info@queenwarriors.com

Rosalina Rosas You’re so welcome, Queen! And thank you for sending the email. Our team will take care of you! Also, just a quick tip: please make sure you're not logged in on too many or multiple devices at once, as that can sometimes affect access and performance. And while watching through your TV is definitely a great experience, we want to let you know that streaks and badges only track through the mobile app or web browser so for full progress tracking, those are the best platforms to use. Keep showing up! You're doing amazing! 

Hey Queen! Thank you so much for sharing your experience. We hear you and truly understand how that could be frustrating when you're in the zone and just trying to get the most out of your workout. You’re absolutely welcome to explore more workout options in your QW app that better match your preferences and pace, whether that’s beginner-friendly classes or workouts that focus more on movement with less instruction. Also, if you prefer to power through without too much coaching, we recommend using the “Music” option available under each replay. This lets you play your own music playlist while muting the coaching audio.  A great way to stay focused and energized on your own terms. Please don’t hesitate to reach out to us at info@queenwarriors.com  for any other concern.

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22 Jul 04:56

Hey Queen! We’re truly sorry to hear you’re having a frustrating experience with logging in on your TV that’s definitely not what we want for you. If you’re open to it, we’d love the chance to help resolve this before you make any final decisions. Could you let us know exactly what’s happening when you try to log in for example, are there any error messages, or does it just refresh the screen? Please feel free to send us the details (a screenshot if possible) to info@queenwarriors.com, and we’ll do everything we can to assist you and make things smoother.

20 Jul 23:48

Hey Queen! Thanks for reaching out! To better assist you with all your questions regarding the Elite Recomposition Program, including schedule details and replay access. please send us an email at info@queenwarriors.com. Our team will gladly provide the full breakdown and make sure you’re set up for success! 

16 Jul 15:10

Hey Queen! Great question! For Power workouts on your Apple Watch, we recommend using the "High Intensity Interval Training (HIIT)" or "Functional Strength Training" mode. These modes are best suited to capture the variety of movements, strength, and cardio bursts involved in Power workouts, giving you a more accurate calorie burn and heart rate reading.

And if you need further support, feel free to reach out anytime at info@queenwarriors.com.