Hi Queen! 💖 Thank you for reaching out and for sharing your feedback. We completely understand, especially if those workouts were part of your regular routine. As Queen Warriors continues to evolve, we've updated the platform to create a simpler, more streamlined experience based on the feedback and needs of the majority of our community. As part of that transition, some previous content was retired to make room for new workouts, seasonal challenges, and fresh programming designed to keep our Queens motivated and progressing. We know change can take a little time to adjust to, but we're excited about what's ahead and remain committed to bringing you new, high-quality content. Thank you for growing with us, Queen, and we'll be sure to share your feedback with our team! 💕

Ali Hi Queen!  💖 Thank you for sharing your thoughts, and we're sorry to hear you're feeling this way. We want to reassure you that these changes were never about charging more or offering less. Our goal has always been to create the best possible experience for our members. As Queen Warriors has grown, we've listened closely to community feedback and evolved the platform toward a simpler, more focused experience that helps the greatest number of Queens stay consistent and achieve results. We understand that every Queen has different preferences, and while this direction may not match everyone's routine, it was made with our community's long-term benefit in mind. We truly value your feedback and will share it with our team. If you have any questions or would like to share more, please email us at info@queenwarriors.com. 💕

Hi Queen! Thank you so much for reaching out and for being part of the Queen Warriors community. You’re definitely not going crazy! We recently went through some major platform updates to improve your overall experience and make it easier to navigate your workouts, programs, and challenges. With this change, some older curated playlists like the Thick + Fit workout playlist were retired to make room for new content and a more streamlined experience. We know change can take a little time to get used to, and we truly appreciate your patience and understanding while we continue to grow and evolve. We recommend checking out our new programs, seasonal challenges, and workout collections. They’re designed to help you stay focused, consistent, and aligned with your goals. You can explore them in the Programs and Challenges sections of the app. If you ever need help finding something or have questions along the way, we’re always here for you! We’re so excited to have you back on your journey. 

Hi Queen! 💖 We completely understand, and thank you for reaching out. As part of the recent QW platform updates and technical maintenance, some previous workouts and programs, including Coach Yvonna's BARRE and SCULPT classes, have been retired to make room for new content and experiences. We truly appreciate you sharing how much you enjoyed those workouts. Your feedback is incredibly valuable, and we'll be sure to pass it along to our team as we continue planning future programming. Thank you for growing with us, Queen! If you have any questions or would like to share additional feedback, please feel free to email us at info@queenwarriors.com. 💕

Hi Queen! 💖 Thank you for reaching out. We truly appreciate everything our coaches have contributed to the Queen Warriors community, and we're so grateful for the impact they've had on so many Queens. As we continue evolving the platform, our current focus is on a simplified coaching experience led by Coach Fabi and our seasonal challenges. While the previous coaches won't be part of the regular weekly schedule at this time, we'd absolutely love the opportunity to welcome some of them back for special workouts, guest appearances, or future events. We're excited about this new chapter and remain committed to bringing the best possible experience to our Queens. Thank you for growing with us! 💕

Hi Queen! 💖 Thank you for sharing your feedback with us. We completely understand, and we know many Queens built meaningful connections with our coaches over the years. We're incredibly grateful for everything Coach Jamila has contributed to the Queen Warriors community. As we continue to grow, we're evolving the platform to create a more streamlined experience centered around new workouts, programs, and seasonal challenges. We know change can take time, and we truly appreciate your understanding as we continue building what's next for our Queens. Your feedback is very important to us, and we'll be sure to share it with our team. Thank you for growing with us, Queen! If you have any additional feedback or questions, please feel free to email us at info@queenwarriors.com. 💕

Hi Queen! 💖 Thank you for taking the time to share your honest feedback. We truly understand that this change feels significant, especially for members who built routines around specific coaches and programs. Every update to Queen Warriors is made after carefully reviewing member feedback, usage patterns, and the long-term vision for the platform. While we know these changes won't match every individual preference, our goal has been to create a simpler, more focused experience that helps the greatest number of Queens stay consistent and successful. We understand that change isn't always easy, especially when favorite workouts are involved, and we genuinely appreciate hearing your perspective. Your feedback matters, and we'll be sure to share it with our team as we continue shaping future content. Thank you for being part of the Queen Warriors community and for growing with us. If you'd like to share additional feedback, we're always here at info@queenwarriors.com. 💕

Hi Queen! 💖 Thank you so much for sharing this, and thank you for being with Queen Warriors for the past 6 years. We truly appreciate your loyalty and the thoughtful feedback you've shared. We completely understand why those structured programs became such an important part of your routine. At the same time, as our community has grown, we've listened closely to the feedback and needs of the majority of our Queens, which has led us to evolve the platform and introduce a simpler, more streamlined experience. We know change can take time to adjust to, and we genuinely appreciate your understanding as we continue building an even better Queen Warriors for the long term. Your feedback is incredibly valuable, and we'll be sure to share it with our team as we plan future programming. Thank you for growing with us, Queen. If you'd like to share anything further, we're always here at info@queenwarriors.com. 💕

Good morning, Queen! 💖 First of all, congratulations on your amazing consistency! Fifteen consecutive days is something to be proud of. 👏👑 And no need to worry about your badges! Even though some retired videos no longer appear in your watch history, you can absolutely continue earning your badges by completing the workouts currently available in the QW App. Keep showing up, stay consistent, and you'll continue making progress toward your milestones. We're cheering you on every step of the way! 💕 If you have any other questions, feel free to email us at info@queenwarriors.com We're always happy to help.

Hi Queen! 💖 We took a careful look at today's replay and can confirm that it's playing normally on our end. If it's still stopping for you, it may be worth closing and reopening the app or checking your internet connection. If the issue continues, please send us an email at info@queenwarriors.com with a few details about your device, and we'll be happy to look into it further. We're here to help! 💕