QW Customer Support

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Emely Certainly, Queen! We're happy to assist you. To receive the Flat Belly Detox Guide and any additional bonuses included with your subscription, please send an email to info@queenwarriors.com. Our team will be glad to provide you with everything you need.

Hi Queen! welcome to the Queen Warriors family! We're so excited to have you here with us on this journey. Regarding the Flat Belly Detox Guide, you’re absolutely right it’s one of the special bonuses included. To receive it, just send us an email at info@queenwarriors.com, and we’ll make sure to send the guide to you as an attachment. Let us know if you need anything else. We're here for you every step of the way!

11 Jul 16:12

Hey Queen, Anita Gardner! We’ve double-checked your subscription on our end and even tried to recreate the issue ourselves and everything looks great! The Fab-Abs videos are playing smoothly without any issues. That said, we’d still love to take a closer look and make sure everything’s working perfectly for you. When you have a moment, please send us an email at info@queenwarriors.com with a screenshot of the error or any other helpful details you can share. We’re here to help you get the most out of your workouts!

11 Jul 16:01

Hi Queen! Thank you for reaching out! We’ll definitely look into this right away. First, we’ll do a quick check on your subscription status and the Fab Abs video access to make sure everything is in order. In the meantime, could you please send us a screenshot of what you’re seeing when you try to play the videos? That will really help us troubleshoot faster. Kindly email it to info@queenwarriors.com, along with any other details you can provide so we can assist you as best as possible.

Replied on (07/17/25) Thursday

11 Jul 15:48

Hi Queen! 

Great question and welcome! 

You can actually check whether there’s a live workout scheduled in a few spots within your QW app:

Daily Schedule Section (which you’ve commented on — perfect place to start!):Here’s the direct link for quick access: Daily Schedule. This section is updated regularly with the week’s live workout lineup.

Calendar Section in your app:This is another great tool that displays all upcoming classes in one view. Here’s the direct link: QW Calendar

Weekly Email Reminder:Every Sunday at 9 AM, you’ll receive an email with the full schedule for the week so you’re always one step ahead.

If anything is unclear or you don’t see what you need, feel free to reach out to us at info@queenwarriors.com

Hello Queen! Thank you for reaching out. We completely understand how that might be confusing at first. No worries at all! To keep the experience fresh, engaging, and aligned with our evolving training structure, videos within the app are intentionally shuffled every 30 days. This allows us to continue serving a wide range of fitness goals while encouraging variety and consistency for all our Queens. That said, the most recent workout replays are still absolutely available! You can find them in the “Latest Replay” section within your QW app.

If you're still having any trouble navigating or need extra help, feel free to email us at info@queenwarriors.com. We’re happy to assist you directly.

Hello Queen! Thank you so much for your feedback! We truly appreciate you taking the time to share it with us! Noted on the timer suggestion, and we completely understand how seeing the next move before it starts can help you feel more prepared. We’ll definitely pass this along to the team for review. Always grateful to have you as part of the QW community! Keep showing up, you’re doing amazing.

09 Jul 19:13

Hello Queen! Elaine Liranzo Thank you for speaking from the heart. We truly appreciate your honesty and your dedication to this community. It’s clear how much QW has meant to you, and that passion matters deeply to us. Just to reassure you, the longer-form workouts you mentioned, like full-hour sessions and core-focused classes, are still available in the app. We’ve simply restructured the format to make the program more accessible and impactful for all Queens, based on the feedback we continually receive. Every update we make is shaped with care and always influenced by the voices of this community. We know change can feel hard, especially when you’ve been here from the beginning, but please know we’re always listening and evolving with intention. If you ever want to share more in detail, feel free to reach out to us directly at info@queenwarriors.com. We're here for it all the wins, the feedback, and the growth.

Reply

09 Jul 10:37

Hi Queen! That’s a great question and absolutely not silly at all! The Power workouts in the Queen Warriors program often include elements of resistance training, especially when weights, bands, or bodyweight exercises are involved. While not every Power workout is strictly resistance-focused, many of them are designed to help you build strength, improve endurance, and challenge your muscles, just like traditional resistance training. If you're specifically aiming to focus on strength or muscle-building, the Power workouts are a great place to start. And remember, you can always explore based on your goals, whether that’s toning, building strength, or improving stamina. If you have more questions or need help tailoring your routine, don’t hesitate to email us at info@queenwarriors.com.

09 Jul 04:36

Hi Queen! Thanks for reaching out! There shouldn't typically be any issues when playing videos within the QW app, but if you're experiencing problems, we definitely want to help resolve it. Could you let us know which videos you're having trouble with? For example, is it the live workouts, the replays, or any specific programs? Also, are you receiving any error messages or does the video just not load at all? To better assist you, feel free to send us an email at info@queenwarriors.com with as much detail as possible or even a screenshot if you can. We’ll make sure to look into it and get things running smoothly for you.