QW Customer Support

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Hello Queen! Specifically which chat are you referring to? You may also send us an email to info@queenwarriors.com for better assistance. 

Replied on (12/29/25) Monday

29 Dec 15:07

Hi Queen! We operate on Eastern Standard Time (EST). To convert to Pacific Time (PT), simply subtract 3 hours from the scheduled time. If you need help confirming a specific class time, feel free to let us know or email us at info@queenwarriors.com

29 Dec 11:43

Hey Yahaira  Queen, can you share more details on what causing the issues on your side? For better assistance kindly send us email to info@queenwarriors.com

27 Dec 18:54

You're more than welcome to join Queen! 💪

26 Dec 17:52

Let's go Queen! 💪👑

26 Dec 01:59

We see you, Queen! 👑 Your energy and love for this workout truly mean so much keep showing up and enjoying every moment on that mat. 💪✨

17 Dec 21:17

Thank you for bringing this to our attention, Queen, and we appreciate your patience with our response. May we ask if you’ve recently updated your Apple Watch software or adjusted any settings on your watch or paired phone? At times, updates or minor setting changes can cause this behavior, and a restart or confirming that both the app and watch OS are fully up to date may help. If the issue continues, please send us an email at info@queenwarriors.com with details about your device and watch version so we can assist you further. We’re happy to help get this resolved for you. 

Replied on (12/30/25) Tuesday

16 Dec 19:20

Great question, Queen! 👑 To see what equipment is needed for today’s workout, please check the Live workout video description, as the required equipment is always listed there ahead of time.

You can also find this information by going to the Calendar section in your QW app and selecting today’s class.

If you need any additional help, feel free to email us at info@queenwarriors.com

. We’re happy to assist! 💜

Queens! 👑 Let's all show up and make sure this is going to be a POWER packed one! 💪