QW Customer Support

Image for the badge Igniter.
Igniter earned for a 1-day streak!
Image for the badge Glow Getter.
Glow Getter earned for a 3-day streak!
Image for the badge Consistency Queen.
Consistency Queen earned for a 7-day streak!
Image for the badge Sweat Sister.
Sweat Sister earned for a 15-day streak!
Image for the badge Phoenix Queen.
Phoenix Queen earned for a 30-day streak!
Image for the badge Strength Builder.
Strength Builder earned for a 60-day streak!

17 Sep 13:49

Hello Queen! Thank you for reaching out with your question. While a vibration pad and a stepper are designed for different purposes, you may certainly explore whether your vibration pad can be used as an alternative for step-up movements. If you choose to do so, we would suggest keeping it powered off to ensure greater stability and reduce the risk of imbalance. The key is to prioritize safety, making sure the surface is stable, non-slip, and allows you to perform the movements with proper form. That being said, every individual’s setup and equipment may differ, so we cannot guarantee identical results compared to a traditional stepper. If you find that the pad does not feel secure or supportive, it may be worth considering either a dedicated stepper or substituting with alternative exercises that mimic similar movements. For more personalized guidance, we encourage you to reach out to us directly at info@queenwarriors.com, and our team will be glad to assist you further.

Reply

Hello Queen! Thank you for your question, and it absolutely makes sense. When performing barbell squats, it is important that the bar rests securely across the upper trapezius muscles (the top of the shoulders) rather than directly on the neck. Maintaining an upright chest and engaging your core will also help with stability and minimize discomfort in that area. Using a barbell pad is absolutely acceptable it is not limited to hip thrusts. Many individuals prefer to use a pad or even a folded towel to provide cushioning and reduce pressure during squats. Alternatively, if you find the barbell uncomfortable, you may substitute with dumbbells held at the shoulders or by the sides, which can still provide an effective workout. Above all, it is important to listen to your body and adjust as needed to ensure both safety and comfort. Should you wish for more personalized guidance, please feel free to reach out to us at info@queenwarriors.com , and we will be glad to assist you further.

That sounds like a wonderful adjustment, Queen. Going for a run outside with your dog is an excellent way to get your cardio in, and it absolutely counts as an alternative to the treadmill or bike portion of the workout. Fresh air and movement can be just as effective sometimes even more refreshing for the mind and body. Keep listening to your body and making the modifications that work best for your lifestyle. You’re doing exactly what this challenge is about staying consistent and finding ways to make it fit for you. If you ever need further guidance on alternatives, please don’t hesitate to reach out to us at info@queenwarriors.com

Hello Queen! Thank you for being so honest and vulnerable in sharing this. It sounds like you’re carrying so much on your plate right now, and yet you’re still showing up for yourself with movement and nourishing foods that’s such a powerful win, Queen. It’s completely normal to feel stretched thin and even question your worth when juggling so many roles. Please know this: you are enough, and every small step you take toward your health and goals matters. Consistency isn’t about being perfect, it’s about choosing yourself again and again, even on the hard days. Lean into your faith and remember the same God who has shown up for you before will continue to do so. You are stronger than you realize, and this community is here to remind you of that every time you need it. Keep going, Queen you’ve got this.

Reply

Claudia vallejos Hi Queen We’d love to help you with this! To better understand the issue you’re experiencing, we’ve sent you a private message inside your QW app. Please check your “Messages” section to view it. If you need further assistance, you can also reach us directly at info@queenwarriors.com and our team will gladly support you.

16 Sep 05:22

Hello Queen! Great question! Coach Fabi’s Amazon Favorites link is always attached in the description section of every Live or Replay workout video inside your QW app that’s where you’ll find the recommended gear like bands, step stool, and more.

But to make it easier for you, here’s the direct link: Here 

If you run into any trouble accessing it, please don’t hesitate to email us at info@queenwarriors.com and we’ll be happy to assist you further.

Hello Queen! You did amazing finding a way to keep moving that’s exactly what matters! 👏 If you don’t have access to the curl machine, you can always substitute with bodyweight hamstring bridges, stability ball curls, or even single-leg deadlifts depending on what equipment (or space) you have at home. The most important thing is that you’re challenging your muscles and staying consistent and it sounds like you nailed it. Keep listening to your body and making it work for you. You’re doing incredible, Queen! 

Reply

Hello Queen! Great question! If you don’t have access to a treadmill or bike, no worries at all, you can absolutely keep your workouts powerful from home. Some great alternatives include:

Marching or jogging in place 🏃‍♀️

High knees or jump ropes for added cardio

Step-ups using a sturdy chair, bench, or even your stairs

Dancing it out to your favorite playlist 🎶

The most important thing is to keep your body moving and your heart rate up. Choose what feels good and safe for you, and you’ll still get the full benefit. If you’d like more guidance, feel free to email us at info@queenwarriors.com

Hello Queen, thank you for letting us know! We’d love to take a closer look into your account and help you get this resolved. ✨ We’ve sent you a private message inside your QW app you can find it under your “Messages” section. Kindly check there when you get a chance. If it’s easier, you can also email us directly at info@queenwarriors.com and our team will assist you right away. 

Great question, Queen! For each workout - whether it’s a Live class or a replay you can always check the video description section. That’s where we list out the exact equipment being used by your coach, so you’ll know ahead of time what to have ready. If you don’t have a specific piece of equipment, no worries at all! You can always modify and use the best available alternative that works for you. The most important thing is that you keep moving and stay consistent. If you’d like more guidance or need personalized suggestions, please don’t hesitate to reach out to us at info@queenwarriors.com