QW Customer Service Team

Replied on post was deleted

Dec 03 at 04:06 PM

Hello Queen Melissa Davis

The new on-demand programs were briefly made available as part of a test run, which is why you initially saw them on your app. They’ve since been temporarily removed as we work on refining and polishing them to ensure the best experience for you.

Rest assured, they’ll be back soon, better than ever! Stay tuned for updates, and if you have any further questions, feel free to reach out to info@queenwarriors.com. We appreciate your patience and understanding

Hello Queens!! Thank you for reaching out! All active members should have received our emails, so if you’re missing any, we recommend checking your spam or junk folders to ensure they’re not being filtered there.Regarding the new on-demand programs, they were briefly made available as part of a test run, which is why you may have seen them on your app. They’ve since been temporarily removed while we refine and polish everything to ensure the best possible experience for you.Stay tuned—these exciting programs will be back very soon! If you have further questions or need assistance, don’t hesitate to reach out to us at info@queenwarriors.com. We’re here to help!

Dec 03 at 01:56 PM

Hello Queen!

Thank you for your question! We have several programs and membership options, so to ensure we provide the most accurate information about accessing the 10-minute ab workouts, we’d like to learn more about the specific membership you’ve availed.

Please send an email to info@queenwarriors.com, and our team will review your account and assist you with your query.

Nov 30 at 04:37 PM

Hello Queen! t’s completely normal to feel unmotivated sometimes, and reaching out like this shows your strength. Remember, you’re not alone on this journey. While Fabiana stays busy supporting everyone, you can always count on info@queenwarriors.com for any questions or concerns.  You’ve got this, and we’re here for you!

Nov 28 at 11:00 AM

Hello Queen! Wanda 

The Booty Blast is a separate on-demand product from the regular QW workouts. Whether it’s included in your subscription depends on the plan you’re on, but no worries—we can help you confirm! For more information, please send an email to info@queenwarriors.com

Nov 22 at 02:52 PM

Hi Queen!

Thank you for sharing your thoughts! We wanted to let you know that we’ve also sent you an email about the announcement. If you haven’t received it, please check your spam or junk folders, as sometimes emails may end up there.

Regarding your feedback about balancing upper and lower body workouts, we hear you! The recent shift was made with the goal of offering more flexibility through our On-Demand classes, allowing you to focus on specific goals at a time that works best for you.

We truly value your feedback and are always looking to improve. If you have any other ideas or suggestions, feel free to email us at info@queenwarriors.com.

Nov 21 at 02:07 PM

Hello Queen!

Welcome to the community!

Memberships come in different types, so for us to confirm whether premium access is included for you, please email us at info@queenwarriors.com. We look forward to hearing from you!

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Nov 21 at 08:56 AM

Hello Queen!You can catch the replay of the Live workout now!  It’s available in the Latest Replay section of QueenWarriors.TV. Head over and enjoy the session whenever it suits you.  

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Nov 20 at 10:29 AM

Hi Queen! Thank you so much for sharing this thoughtful feedback—we absolutely love that you’re a dedicated Replay Queen and crushing those power classes! Your suggestion is important to us and this will be forwarded to our tech team so we can explore adding this feature in the future. We’re always looking for ways to make your experience even better, and your input is invaluable. If you have any additional thoughts feel free to send it info@queenwarriors.com.

Nov 19 at 01:50 PM

Hi Queen!

Thank you for sharing how you feel—we completely understand how important the 5 PM class and live interaction were to your experience. While we’re transitioning to a different schedule, we’re excited to offer On-Demand videos that are specifically designed to help you meet your individual goals. These allow you to work out whenever it best suits your routine, providing even more flexibility.

Rest assured, live classes with our incredible coaches are still available, so you can continue to connect and stay motivated together with your fellow Queens. If you have any ideas or further thoughts on how we can improve your experience, please don’t hesitate to email us at info@queenwarriors.com. Your input truly matters to us!